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Customer Service Ambassador

4 weeks ago


Trenton, New Jersey, United States Crunch Full time

**Key Responsibilities:**

As a Customer Service Ambassador at Crunch, you will be the face of our club, ensuring that every member and guest feels welcome and valued.

**Your Key Tasks Will Include:**

  • Checking in members and guests in accordance with company procedures
  • Facilitating messages on club software at member check-in
  • Answering phones in a courteous, helpful, and professional manner
  • Communicating special events to members and guests
  • Maintaining a clean and organized work area
  • Assisting in all projects as delegated by club management
  • Following all policies and procedures in the Employee Handbook

**Requirements:**

  • Fluent in English
  • Proficient reading and writing skills
  • Computer skills
  • Strong customer service skills

**What We Offer:**

A dynamic and supportive work environment, opportunities for growth and development, and a competitive compensation package.