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Business Development Specialist

2 months ago

Sacramento, California, United States Highmark Health Full time

Job Summary:


This role is responsible for managing a portfolio of clients and developing strategic business relationships as a trusted advisor. The incumbent will be responsible for renewing existing business and selling new products and services to clients to ensure retention and growth of profitable business.


Key Responsibilities:


  • Review new products, services, capabilities, and technologies with clients to sell assigned product lines, renewals, and add-on sales to ensure retention, profitability, and growth of existing business.
  • Manage relationships at senior levels with clients, consultants, and brokers/producers by creating valued business partnerships, demonstrating business acumen, and cultivating an active network.
  • Develop appropriate sales solutions considering increased competition and the changing business environment.
  • Develop, implement, and execute business plans and metrics for retaining and growing membership while enhancing profitability and cross-selling.
  • Conduct routine service calls and function as the primary Group contact for strategic planning and consultation.
  • Support customers during the implementation of sales contracts and throughout the relationship by advocating for escalated services issues in a timely and professional manner; taking responsibility for customer satisfaction and loyalty.
  • Complete and maintain sales projections, finalize rates and benefit adjustments, and prepare reports and documents for renewal and sales presentations.
  • Participate in product development and prepare business programs (i.e., territory-specific action plans and strategy for closing sales) and long-term strategy for specific account needs.
  • Lead internal partners (Clinical, Analytics, etc.) in delivering client strategy.

Requirements:


  • Required: High School / GED
  • Preferred: Bachelor's Degree in Business Administration, Business Management, or related field
  • Required: 2-5 years of related and progressive Account or Client Management experience in the area of specialization
  • Preferred: None
  • Required: State-specific Producer License's for Life, Accident & Health are required or must be obtained within 45 days of hire
  • Preferred: None

Skills:


  • Ability to speak publicly and extemporaneously on a variety of subjects
  • Presentation, communication, and negotiation skills
  • Organizational skills and the ability to meet deadlines
  • Creativity and Innovation
  • Persistence & Resilience
  • Problem Solving
  • Influence

Travel Requirement: 25% - 50%


Physical, Mental Demands, and Working Conditions:


  • Position Type: Office-based
  • Teaches/trains others regularly: Occasionally
  • Travel regularly from the office to various work sites or from site-to-site: Regularly
  • Works primarily out-of-the office selling products/services (sales employees): Never
  • Physical work site required: Yes
  • Lifting: up to 10 pounds: Constantly
  • Lifting: 10 to 25 pounds: Occasionally
  • Lifting: 25 to 50 pounds: Never