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Customer Account Manager

1 month ago

Raleigh, North Carolina, United States Eventus WholeHealth Full time
Job Summary:

Eventus WholeHealth is seeking a highly skilled Customer Account Manager to join our team. The ideal candidate will have a strong background in post acute healthcare and a proven track record of account retention and revenue growth.

Key Responsibilities:

Develop and maintain strong relationships with skilled nursing and assisted living facilities
Implement and manage the Eventus WholeHealth Better Together Program in assigned facilities
Conduct on-boarding, in-servicing, and performance review meetings
Analyze problems and strategize for better solutions
Collaborate with clinical and non-clinical personnel to ensure effective delivery of integrated services

Requirements:

LPN or similar healthcare provider credential
3 years of experience in a Account Manager/Customer Service Role
5 years of experience in Post Acute Healthcare industry
Excellent written and verbal communication skills
Proven ability to work collaboratively with both clinical and non-clinical personnel
Proficient computer skills, Windows 365 (Word, Excel, Power Point, Outlook) and Sales or similar CRM system

About Eventus WholeHealth:

Eventus WholeHealth was founded in 2014 to provide physician-led healthcare services for residents and patients of skilled nursing and assisted living facilities. Our comprehensive, evidence-based model provides collaborative interdisciplinary care with the seamless and vital integration of a wide range of specialties. Our differentiated approach not only empowers the facilities to reach their own goals and objectives but also ensures better patient outcomes.