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Clinical Collaboration Manager

2 months ago

San Francisco, California, United States DocMatter Inc. Full time
Job Overview

DocMatter Inc. is a dynamic, growth-oriented organization that is transforming collaboration within the medical community. We are on the path to becoming a recognized name among healthcare professionals globally, who depend on the DocMatter platform for peer connections, expert insights, and the latest advancements in clinical practices and therapies. Our mission is to extend our innovative platform to every healthcare provider worldwide.

As a vital member of the Clinical Engagement Team, you will play a key role in aligning strategies with our partners from the medical device and pharmaceutical sectors, as well as medical societies. Your focus will be on fostering networks for physician collaboration centered around medical products and therapeutic areas. You will lead initiatives that promote high-quality peer education and collaboration within clinician networks, working closely with the Engagement Strategy team to develop and implement relevant projects.

Key Responsibilities

  • Formulate, implement, and enhance strategies for clinician collaboration through partnerships with physician thought leaders and society executives.
  • Establish and nurture relationships with key opinion leaders to support collaboration strategies and facilitate knowledge sharing.
  • Maintain strong strategic alliances with medical societies and industry stakeholders to ensure alignment with objectives and projects.
  • Drive engagement and clinical discussions within designated clinician networks.
  • Collaborate with Community Managers to outline projects aimed at achieving collaboration objectives within your assigned networks.
  • Utilize key performance indicators to assess clinical engagement and discussion quality, proactively addressing emerging challenges.
  • Contribute to the formulation of Account Plans, Community objectives, and health goals, regularly updating stakeholders on account plan progress.

Qualifications

  • Bachelor's degree required.
  • A minimum of 4 years of experience in customer success, product management, or client relations, preferably in the healthcare sector, with a track record of engaging with executives and developing proactive account strategies.
  • Ability to comprehend clinical and scientific materials.
  • A strong sense of curiosity and meticulous attention to detail.
  • Excellent written and verbal communication skills.
  • A genuine passion for healthcare.

Preferred Qualifications

  • A background in medicine, healthcare, or sciences, with the ability to facilitate clinical discussions.
  • Experience collaborating with medical device or pharmaceutical companies.

Benefits

At DocMatter, we provide a peer-to-peer collaboration platform that enhances knowledge transfer among a global network of dedicated healthcare professionals, ultimately leading to improved patient outcomes. New hires will have the opportunity to significantly impact our mission.

All full-time positions include Series A equity with considerable potential, along with health, dental, vision, long-term disability, and life insurance benefits.

Our team is committed to elevating the practice of medicine, guided by a leadership team with extensive experience across the industry and research. We invite you to be part of a group of innovative thinkers in the healthcare sector.

DocMatter Core Values

Mission-Driven

  • Our primary focus is enhancing patient outcomes through scalable collaboration.
  • We offer personalized support to clinicians, empowering them with our technology.
  • We promote the adoption of best practices by facilitating continuous knowledge-sharing across the medical field.
  • We are deeply committed to supporting a global community of clinicians.

People-First

  • We treat one another with respect, kindness, and empathy.
  • We approach disagreements with the assumption of best intent.
  • We value our people and consistently acknowledge their contributions.
  • We foster an inclusive environment that promotes belonging.

Operational Excellence

  • We believe in structured processes, measurement, and ongoing improvement.
  • We set ambitious goals and demonstrate determination in achieving them.
  • We collaborate and share resources to solve challenges.
  • We prioritize responsiveness, punctuality, and preparedness.

Collaboration

  • We communicate clearly and professionally with colleagues and clients.
  • We seek assistance when needed and prioritize supporting one another.
  • We maintain proactive, honest, and constructive communication.
  • We remain composed in high-pressure situations.

Accountability

  • We strive for excellence and hold each other to high standards.
  • We practice transparency and question actions that do not align with our values.
  • We regularly seek and share feedback.
  • We focus on achieving measurable results.