Community Outreach Coordinator

2 weeks ago

Matthews, North Carolina, United States Thompson Child & Family Focus Full time
Job Overview

OBJECTIVE:

The Community Engagement Manager role is designed to spearhead and execute a continuous schedule of networking and charitable events, strategic volunteer programs, and peer-to-peer as well as business-to-business interactions. This position plays a crucial role in enhancing the visibility and understanding of Thompson's mission through collaborative partnerships and community-driven initiatives. The incumbent will act as the main liaison for all departmental and community efforts.

Compensation: $45,000 annually

Key Responsibilities:

  • Exhibit individual expertise and efficiency in the position.
  • Demonstrate punctuality and preparedness.
  • Master the organization's systems, processes, and protocols as directed.
  • Maintain an openness to coaching and constructive feedback regarding performance and improvement areas.
  • Foster a positive team environment through actions, attitudes, and communication.
  • Deliver exceptional customer service to clients and stakeholders.
  • Uphold the highest standards of ethics and integrity while exhibiting emotional intelligence in daily interactions.
  • Represent the organization both internally and externally through effective communication and conduct.
  • Implement trauma-informed practices in interactions with clients, colleagues, and leadership.
  • Oversee a portfolio of expanding community and corporate volunteer initiatives, including one-time and recurring engagements, fundraising events, educational activities, and local community events.
  • Ensure a minimum of two coordinated corporate engagement opportunities each month, twelve asset package events annually, and two major community-sponsored events.
  • Demonstrate the ability to establish and maintain relationships with community partners, corporate and individual donors, and volunteers.
  • Attend scheduled events, whether in-person or virtual, and manage all necessary details involving partners, registration, volunteer coordination, and donor interactions.
  • Build relationships with corporate representatives and direct potential partners and donors to the appropriate members of the Development team.
  • Design and execute effective solicitation strategies to enhance first-time and ongoing financial support, under the guidance of the Director of Development.
  • Work within approved departmental budgets to manage events and achieve targeted fundraising goals.
  • Actively participate in networking and community events to build relationships and increase market awareness.
  • Travel as necessary for volunteer engagements and corporate partnership events.
  • Assist in the planning and coordination of special events throughout the fiscal year.
  • Collaborate with the Development team and program leaders to create and implement an additional 10-15 recurring volunteer activities for the community.
  • Work with the Community Engagement Manager and Chief Development Officer to prepare and execute corporate and community engagement events that result in philanthropic contributions.

Qualifications:

  • Exceptional verbal and written communication skills.
  • Valid Driver's License and compliance with any relevant credentialing and licensing standards.
  • Educational requirement: BA/BS Degree.
  • Position is Hybrid/Remote, with residence in the Charlotte area.

A minimum of two years of relevant professional experience in non-profit development or a similar environment, with at least two years in event and volunteer coordination or hospitality preferred.

  • Strong analytical skills and above-average computer proficiency.
  • Ability to articulate the mission and vision of programs effectively from the start.
  • Flexibility to work varied hours, including nights and weekends as needed.
  • Sales experience is a plus but not mandatory.

Thompson is committed to strengthening children, families, and communities.

Thompson participates in E-Verify and is an equal opportunity employer, ensuring that all qualified applicants receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

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