Senior Contract Administration Manager

6 days ago

Boca Raton, Florida, United States Mutual of America Financial Group Full time
About the Role

We are seeking a highly skilled and experienced Senior Contract Administration Manager to join our team at Mutual of America Financial Group. As a key member of our Document and Plan Record Administration and Documents Issuance departments, you will be responsible for overseeing the day-to-day operations of these teams, ensuring the quality and accuracy of our deliverables.

Key Responsibilities
  • Oversee the quality and accuracy of NAV Trusteed plans, Group Annuity plans, Amendments, Group Annuity Contracts/Certificates and Riders, and Summary Plan Descriptions.
  • Plan and Contract interpretive rulings.
  • Train and develop the teams.
  • Respond to Regional and Home Office questions regarding general plan administration.
  • Provide guidance, direction, and pension design alternatives to personnel in Marketing and other divisions to aid in meeting the objectives of clients and prospects.
  • Coordinate with other departments such as Law, State Compliance, Loans, Actuarial, Billing, Employer Records to keep abreast of new pension and state legislations and to ensure documents issued are in compliance, and system development requests conform to regulatory requirements.
  • Drafting departmental policies and procedures.
  • Administrator for Relius Documents system.
  • Managing special projects, such as plan restatements, compliance amendment mailings and annual 5 year SPD projects.
  • Ensure goals are within budget and timeline.
  • Provide Business Continuity support to the operation of the Document and Plan Record Administration and Document Issuance departments.
  • Other projects as assigned.
Requirements
  • Bachelor's Degree.
  • Proficiency with MS Office Suite, Adobe Acrobat, Salesforce.
  • Detail oriented, with the ability to adapt to a changing environment and manage large volumes of work.
  • Excellent communication skills.
  • Customer service oriented.
  • Ability to manage time, prioritize projects and work independently.
  • Excellent analytical and technical skills.
Preferred Qualifications
  • Minimum of 5 years' experience working in the retirement services industry.
  • Experience working with Salesforce, Relius Documents and Relius Exchange systems or familiarity with other plan document systems.
  • Accreditations from CEBs, LOMA or other industry related training programs.
What We Offer
  • Competitive base salary.
  • Annual Bonus.
  • Comprehensive Benefits Package (medical, dental, and vision) that starts day one of employment.
  • 401(k).
  • Up to 9% of your pay (salary and incentive compensation) in Company contributions.
  • 8 weeks fully paid parental leave.
  • 20 days plus two floating personal holidays.
  • Matching Gift Program.

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