Clinical Operations Manager

7 days ago


Akron Ohio, United States Illumia Full time

About Illumia Health

Illumia Health is a fast-growing part of Gentiva, a leading provider of hospice and palliative care services. Our clinical teams serve as an extension of physicians' care, partnering with them and other specialists to offer advanced illness management, a specialized form of high-touch palliative care designed to provide relief from the symptoms and stress of illness while improving quality of life for our patients.

This flexible, collaborative approach is provided alongside curative treatments as an extra layer of physical, emotional, and social support. As a close-knit team bringing compassionate expertise to the unique journey of every patient, we proudly celebrate each other's successes in an inclusive atmosphere of generous support and rewarding career growth.

Job Summary

We are seeking a Director of Advanced Illness Management to join our team. This position will directly report to the AVP of Advanced Illness Management and is responsible for the overall clinical and financial operations of the Advanced Illness Management Program.

Key Responsibilities

  • Establish, implement, and evaluate goals and objectives for advanced illness management that meet and promote high standards of quality clinical care and sound financial success
  • Meet growth and development targets, both clinically and financially, at the branch level
  • Manage all expenditures in a fiscally responsible manner in accordance with the Company's budget
  • Responsible for the employment of qualified palliative care personnel and the provision of palliative care services and the delegation and coordination of branch personnel evaluations
  • Establish and maintain standards of high quality care and customer service in compliance with federal and state regulations and guidelines
  • Assesses callers' symptoms and needs and advises in basic treatment. Provides education or support to patient's/families/caregivers
  • Collaborates with Nurse Practitioner, PCP, and/or Medical Director to address patient needs

Requirements

  • Bachelor's Degree in Nursing, Business Administration, or related field; or equivalent experience and knowledge in Health Care Operations required
  • Master's degree in business or related field preferred
  • Minimum of 2 years health care administration/operations management required
  • Certified in Hospice and Palliative Care - preferred
  • Prior experience with budgetary responsibilities including budget development and monitoring required
  • Understanding of Medicare/Medicaid, Commercial insurance billing and reimbursement, and value-based care
  • Must have and maintain reliable transportation to be used for work. Must have and maintain current automobile insurance and valid driver's license

We Offer

  • Comprehensive Benefits Package: Health Insurance, 401k Plan, Tuition Reimbursement, PTO
  • Opportunity to participate in a Fleet Program
  • Competitive Salaries
  • Mileage Reimbursement
  • Professional growth and development opportunities

Legalese

  • This is a safety-sensitive position
  • Employee must meet minimum requirements to be eligible for benefits
  • Where applicable, employee must meet state-specific requirements
  • We are proud to be an EEO employer
  • We maintain a drug-free workplace


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