Bilingual Support Worker

7 days ago

Richmond, Virginia, United States Commonwealth Catholic Charities Full time
About Commonwealth Catholic Charities

Commonwealth Catholic Charities (CCC) has been providing life-changing human services to vulnerable individuals and families throughout the Commonwealth of Virginia since 1923. Our mission is to offer quality and compassionate human services to all people, especially the most vulnerable, regardless of faith.

Job Summary

This position is responsible for providing comprehensive services to individuals experiencing chronic homelessness, who may also be living with addictions and mental illness. The case manager collaborates with program participants to ensure long-term housing stability and connections to community resources.

Essential Duties and Responsibilities
  • Provide housing-focused case management to households participating in the Supportive Housing Program.
  • Prepare and maintain complete and accurate case files and case records.
  • Create housing stabilization service plans collaboratively with program participants and ensure progress towards the participant's housing and financial goals.
  • Coordinate services with appropriate community agencies to address housing barriers and complex needs of participants.
  • Assist participants with developing long-term permanent housing goals and strengthening community networks.
  • Coordinate with local social service agencies, health departments, and medical centers to ensure program participants are receiving services necessary to achieve personal goals.
  • Conduct annual assessments and re-certifications to ensure households meet eligibility criteria and are progressing on service plan goals.
  • Participate in staff trainings and may facilitate trainings to staff and volunteers, as assigned.
  • Assist in developing community partnerships and resources.
  • Collaborate with landlords and other housing liaisons to seek out cost-effective rental opportunities for clients.
  • Negotiate with landlords and other housing liaisons to reduce fees and/or avoid evictions.
  • Ensure completion of appropriate safety inspections for client housing opportunities.
  • Refer clients to other services and programs as needed.
  • Enter all appropriate information into the agency database in a timely manner.
  • Process check requests for rental and utility assistance with the finance department according to funding guidelines and program requirements.
  • Create and distribute all required reports in a timely manner and as directed by management.
  • Represent the Agency in the community and workplace in a professional and ethical manner.
  • Demonstrate sensitivity to the service population's cultural and socioeconomic characteristics.
  • Demonstrate strong interpersonal, decision-making, problem-solving, oral, and written skills.
  • Utilize a basic knowledge of Microsoft Office applications.
Qualifications

Bachelor's Degree required with two years of related experience or equivalent education and experience. Must have a valid driver's license and be bilingual in Spanish and English.

Employee Benefits
  • Retirement savings: After one year of employment, the agency contributes 4% of your plan year earnings into a savings account for you and will match dollar for dollar up to 4% of salary if an employee makes contributions to the plan.
  • PTO: Earn 16 days off for vacation, sick, or personal time in your first year. This goes up to 22 days in your second year and keeps climbing every five years.
  • Holidays: Enjoy eleven paid holidays and other paid leave at no cost to employees, including bereavement, short-term disability, long-term disability, paid parental leave, Virginia Credit Union membership, and Employee Assistance program.
  • Medical Insurance: A choice of 4 PPO plans for employee, employee + spouse, employee + child(ren), or family coverage, with a portion of premiums subsidized by the agency.
  • Dental Insurance: A choice of two dental plans for employee, employee + spouse, employee + child(ren), or family coverage, with a portion of premiums subsidized by the agency.
  • Vision Insurance: Life insurance paid by agency with option to purchase additional coverage, and flexible spending accounts including dependent care and health savings account (for qualified HDHP participants).

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