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Customer Service Ambassador

2 months ago

Coppell, Texas, United States FedEx SupplyChain Full time

### Job Summary

We are seeking a highly skilled Customer Service Representative to join our team at FedEx Supply Chain. As a key member of our operations team, you will be responsible for providing exceptional customer service and support to our clients.

### Key Responsibilities

* Provide timely and effective customer service to clients via phone, email, and in-person interactions
* Respond to customer inquiries and resolve issues in a professional and courteous manner
* Collaborate with internal teams to resolve customer complaints and concerns
* Maintain accurate records of customer interactions and issues

### What We Offer

* Competitive hourly rate of $19.50 with $0.50 shift differential
* Monday-Thursday schedule with shifts from 3 PM to 1:30 AM
* Opportunities for career growth and professional development

### About FedEx Supply Chain

FedEx Supply Chain is a leading provider of third-party logistics services, dedicated to delivering exceptional customer experiences and driving business results. We are committed to innovation, quality, and customer satisfaction.

### Requirements

* High school diploma or equivalent required
* 1+ year of customer service experience preferred
* Excellent communication and problem-solving skills
* Ability to work in a fast-paced environment and adapt to changing priorities

### How to Apply

If you are a motivated and customer-focused individual looking for a challenging and rewarding career opportunity, please submit your application.