Technical Training Specialist

5 days ago

Orlando Florida, United States Utiliquest Full time
About the Role

We are seeking a highly skilled and experienced Technical Training Specialist to join our team at UtiliQuest, LLC. As a Technical Training Specialist, you will be responsible for delivering high-quality training programs to our field technicians and utility line locators, ensuring they have the necessary skills and knowledge to perform their jobs safely and effectively.

Key Responsibilities
  • Design and deliver engaging and informative training sessions on utility locating techniques, equipment operation, and safety protocols.
  • Develop and update training materials, ensuring they align with industry standards and company policies.
  • Provide constructive feedback and guidance to technicians during practical exercises.
  • Collaborate with subject matter experts to develop and update training materials.
  • Provide support and assistance to training participants, addressing questions and concerns during and after training sessions.
  • Collaborate with the Training Manager to ensure participant needs are met, enhancing the overall training experience.
  • Provide one-on-one coaching and support to employees requiring additional assistance.
  • Demonstrate competent technical expertise in utility locating techniques, equipment, and industry standards.
  • Act as a resource for field technicians, providing guidance on complex issues and troubleshooting technical challenges.
  • Stay current with emerging technologies in the utility and construction industry.
  • Assist in the maintenance and enhancement of training programs for field technicians.
  • Participate in skill development tools with Training Manager guidance.
  • Demonstrate adherence to all safety directives and policies as a role model.
  • Assist in implementing and ensuring compliance with training and safety programs.
  • Provide recommendations for enhancements based on audits and firsthand observations to continuously improve program effectiveness.
  • Report any issues or obstacles hindering learner success to the Technical Training Manager and relevant members of the Operations team.
  • Gather feedback from trainees to continuously improve training programs.
Requirements
  • High School Diploma or GED required.
  • Three (3) or more years of experience locating underground utilities and/or combination of related experience required.
  • Strong communication, interpersonal, and group and leadership skills.
  • Demonstrates high safety standards.
  • Good knowledge of industry standards/field practices.
  • Able to use all current locating equipment.
  • Ability to project professionalism during instruction.
  • Capable of managing online classroom environments to optimize learning for all participants.
  • Ability to learn new systems and software related to the role.
  • Ability to assist with light technical issues and troubleshoot as needed.
  • Strong understanding of Google and Office Suites and general computer knowledge.
  • Ability to travel to provide field instruction 15-30% of the time.

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