Pet Care Coordinator

3 days ago


Vancouver, Washington, United States Banfield Full time
Job Title: Client Service Coordinator

At Banfield Pet Hospitals, we are seeking a highly skilled and dedicated Client Service Coordinator to join our team. As a key member of our hospital staff, you will play a vital role in ensuring the smooth operation of our facility and providing exceptional service to our clients and their pets.

Key Responsibilities:
  • Drive the flow of clients and pets through the hospital, maximizing productivity and ensuring efficient communication with associates and clients.
  • Recruit new clients by promoting hospital services and coordinating the care of clients and pets in a welcoming and efficient manner.
  • Provide professional, attentive, and courteous service to clients, ensuring their needs are met and exceeded.
  • Assist with administrative tasks, including maintaining accurate balances and utilizing proper opening and closing procedures.
  • Collaborate with the veterinary medical team to ensure the highest level of care for our clients and their pets.
Requirements:
  • High school diploma or equivalent preferred.
  • One year of related experience, with customer service experience preferred.
  • Medical background with medical terminology training is a plus.
  • Ability to work at a computer for long periods of time and perform tasks with minimal supervision.
  • Strong communication and problem-solving skills, with the ability to work effectively in a fast-paced environment.
What We Offer:
  • A competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.
  • The chance to make a difference in the lives of pets and their owners.

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