Medical Billing Specialist

4 weeks ago


Salt Lake, Utah, United States Gold Cross Ambulance Full time
Job Overview

Gold Cross Ambulance is seeking a skilled Medical Billing Specialist to join our team. As a Medical Billing Specialist, you will be responsible for accurate and timely billing for medical transportation claims, assisting patients with their questions and concerns, and all other aspects of the billing process.

Responsibilities
  • Representatives will be the primary contact with customers by answering patient calls and assisting them with questions regarding their transport, related charges, verifying pertinent demographic information, appeals, and other items related to billing.
  • Working directly with the insurance company, healthcare provider, and patient to get a claim processed and paid.
  • Identifying correct insurances to be billed and doing so correctly according to state regulations and contractual obligations.
  • Reaching out to patients to complete necessary information in order to process claim.
  • Setting up payment arrangements and financial hardship.
  • Completing correspondence and other items sent in by patients and insurance companies.
  • Performing all other duties and projects as assigned.
Requirements
  • High school diploma or GED.
  • Previous customer service experience is preferred (but not required).
  • Ability to handle multiple tasks concurrently.
  • Experience with Microsoft Suite of Products (Word, Excel, etc.).
  • Excellent Oral and Written communication.
  • Must demonstrate problem-solving abilities and high attention to detail.
  • Must be able to stand, walk, sit and move freely for extended periods of time.
  • Work well in a group and individual setting.
  • Desire to learn and understand new concepts.
Benefits

This is a full-time position Monday through Friday 8:00 to 5:00 with available benefits such as health and dental insurance, 401k and HSA matches, and Vacation and Sick time. Starting pay is $19.00 plus incentives when fully trained. Incentive is up to 15% of your base pay, which is up to $494.00 extra per month for new employees.



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