Retina Associates of Utah Billing and Collections Specialist

5 hours ago


Salt Lake, Utah, United States Retina Associates of Utah Full time
Job Overview

Retina Associates of Utah is seeking a highly skilled Billing and Collections Specialist to join our team. The successful candidate will be responsible for performing a wide range of data collection functions, including identifying coding and billing errors, monitoring insurance claims, and updating patient account records.

The ideal candidate will have excellent communication skills, the ability to work in multiple software programs, and a strong understanding of billing procedures and collection techniques. They will also be proficient in Microsoft Office Suite and have experience using medical billing software.

As a Billing and Collections Specialist at Retina Associates of Utah, you will play a critical role in ensuring the smooth operation of our practice. You will work closely with our clinical team to resolve billing and collection issues, and provide exceptional customer service to our patients and payers.

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and detail-oriented individual with a passion for billing and collections, we encourage you to apply for this exciting opportunity.

Responsibilities:

  • Identify coding and billing errors
  • Monitor insurance claims and contact insurance companies on behalf of the practice
  • Update the patient account record to identify actions taken
  • Assign bad debt accounts to the collection agency
  • Monitor accounts receivable
  • Reconcile detailed AR accounts, review and process account adjustments and overpayment refunds in an efficient and timely manner
  • Process claim appeals
  • Respond to detailed questions from patients and payers regarding claims or account status
  • Maintain knowledge of all third party and CMS reimbursement requirements
  • Participate in billing and collection related meetings to discuss new and on-going account resolution
  • Set up payments plans on self-pay accounts

Qualifications:

  • Must have knowledge of current insurance companies and electronic portals
  • Ability to prioritize tasks properly
  • Excellent communication skills
  • Ability to work in multiple software programs/applications
  • Answer multi-line telephones
  • Exhibit patience and compassion
  • Ability to work in a fast pace environment
  • Knowledge of billing procedures and collection techniques
  • Excellent understanding of AR processes, third party payer and CMS regulations
  • Ability to read and understand EOBs
  • Experience using medical billing software
  • Excellent verbal and written communication skills
  • Proficient in Microsoft Office Suite (Excel, Word, PowerPoint, Outlook)
  • Self-directed with ability to work with minimal supervision


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