Service Technician for Heavy Machinery

1 week ago

Bozeman, Montana, United States RDO Equipment Full time

Attractive Sign-On Bonus Available. Terms and conditions apply.

The selected candidate will be tasked with the proficient repair of machinery and components, ensuring high standards of quality. All work must be executed in a safe, professional, and timely manner. Depending on their expertise, the Service Technician may operate under direct supervision. The individual must be capable of delivering quality work efficiently and profitably, with the possibility of working overtime and weekends as needed.

Key Responsibilities Include:
• Diagnose, inspect, recondition, repair, assemble, and service equipment as directed by the supervisor.
• Accurately document machine details and repairs completed on work orders, including parts and fluids utilized.
• Maintain a tidy work environment and take care of all shop tools, machines, and equipment.
• Identify and communicate solutions for customer service opportunities within the dealership's scope.
• Stay updated on technical and product knowledge for all equipment sold within the dealership's area of responsibility.
• Adhere to all safety protocols and regulations while performing tasks and comply with all policies and procedures outlined in company manuals and the employee handbook.
• Conduct oneself in a manner that reflects a professional image of RDO Equipment Co. in the presence of customers and the community.
• Actively seek and engage in available company-sponsored training to enhance knowledge and skills.
• Participate in all company/location-driven communication initiatives, including open book meetings, huddles, department meetings, and other related activities.
• Foster a positive and professional working relationship with colleagues, management, and support resources, demonstrating a commitment to teamwork and exceptional customer service.
• Perform additional duties as assigned by management in a professional and efficient manner.

Job Requirements:
• Strong mechanical aptitude
• Proficiency with trade-specific tools, including hand and pneumatic tools
• Competent computer skills
• Excellent customer service abilities
• Capability to assemble and maintain equipment
• Strong verbal and written communication skills
• Effective organizational skills
• Graduation from a related diesel technology program is preferred
• Candidates must possess valid work authorization and be eligible to work in the U.S. without company sponsorship.

RDO Equipment is an Equal Opportunity Employer, committed to protecting Veterans and individuals with disabilities.

The contractor will not discriminate against employees or applicants for inquiring about, discussing, or disclosing their own pay or the pay of another employee or applicant. However, employees with access to compensation information as part of their essential job functions cannot disclose the pay of other employees or applicants to individuals without access to that information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR c

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