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Regional Operations Manager

2 months ago


Moreno Valley, California, United States Planet Fitness - PF Baseline Fitness Full time
Job Overview

Benefits:

  • Performance-based bonuses
  • Attractive salary package
  • Comprehensive dental coverage
  • Health insurance options
  • Career advancement opportunities
  • Paid leave
  • Vision care benefits

Position Title: District Manager
Reports To: Regional Manager
Employment Status: Full Time / Supervisor / Exempt


Position Summary

The District Manager is accountable for overseeing all operational aspects within the designated Planet Fitness locations in a specific district. This role encompasses managing 3 to 8 fitness centers, with direct supervision of Club Managers.


Key Responsibilities
  1. Ensure exceptional and uniform customer service across all fitness centers in the district.
  2. Analyze club performance metrics to develop corrective action strategies in collaboration with Club Managers.
  3. Maintain operational uniformity across all clubs in the district, focusing on:
    1. Exceptional Member Experience
    2. Adherence to Planet Fitness and PF Baseline Fitness brand standards
    3. Club Hygiene and Cleanliness
    4. Implementation of Member and HR Policies
    5. Payroll Management
    6. Front Desk Operations
    7. Facility Maintenance and Repairs
    8. Vendor Relations and Inventory Management
  4. Oversee the recruitment, training, performance evaluations, and potential disciplinary actions of Club Managers within the district.
  5. Foster staff development to prepare candidates for future Club Manager roles.
  6. Conduct monthly facility inspections and complete performance bonus documentation for Club Managers.
  7. Facilitate effective communication with all operational staff in the district, ensuring consistent updates with Club Managers.
  8. Coordinate and manage District PE at PF initiatives, including hiring, training, and weekly planning. Monitor class attendance weekly and participate in monthly Trainer Calls.
  9. Guarantee the seamless operation of all locations within the district, which may necessitate stepping in as Club Manager when required.
  10. Address all incoming complaints and feedback from district locations.

Additional Information
  • Employee Recognition Initiatives
  • Opportunities for Career Growth

Explore more about us at: Planet Fitness - PF Baseline Fitness