Front Desk Team Lead

3 weeks ago


Newark, New Jersey, United States Crescent Hotels and Resorts Full time
About the Role

The successful candidate will have excellent communication and leadership skills, with the ability to effectively deal with internal and external customers. You will be responsible for interviewing, hiring, training, and recommending performance evaluations for the Front Desk staff. Additionally, you will respond to guest special requests, needs, problems, issues, and concerns, and accommodate groups to ensure optimal levels of guest satisfaction and repeat business.



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