Current jobs related to Customer Success Representative - Atlanta, Georgia - ProArch

  • Customer Success Representative

    1 month ago

    Atlanta, Georgia, United States Answer Mti Full time

    Customer Success Specialist OpportunityWe are seeking a highly skilled and motivated Customer Success Specialist to join our team at Answer Mti. As a key member of our front desk reception function, you will play a critical role in providing exceptional customer service to our commercial accounts in the HVAC and maintenance industries.Key...

  • Customer Success Advocate

    4 weeks ago

    Atlanta, Georgia, United States Hannon Hill Full time

    Customer Success RepresentativeHannon Hill is seeking a skilled and customer-focused professional to serve as a key point of contact for our customers.This role will play a critical part in ensuring our customers receive exceptional support and guidance throughout their journey with us.As a Customer Success Representative, you will be responsible for...

  • Global Customer Success Representative

    4 weeks ago

    Atlanta, Georgia, United States StubHub Full time

    Customer Service RepresentativeAt StubHub, we're on a mission to redefine the live event experience on a global scale. As a Customer Service Representative, you'll be our valued customers' first point of contact, providing exceptional service and resolving inquiries efficiently.This role requires a proactive mindset, excellent communication skills, and a...

  • Global Customer Success Representative

    3 weeks ago

    Atlanta, Georgia, United States StubHub Full time

    Customer Service RepresentativeAt StubHub, we're on a mission to redefine the live event experience on a global scale. We're looking for a Customer Service Representative to join our team and help us deliver exceptional service to our customers. As a key member of our customer support team, you'll be the first point of contact for our customers, providing...

  • Customer Success Advocate

    3 weeks ago

    Atlanta, Georgia, United States UPS Full time

    Job Summary: We are seeking a skilled Customer Success Representative to join our team at UPS. In this role, you will work closely with customers and business partners to ensure successful setup and onboarding of customers onto their UPS Capital solution.Key Responsibilities:Support the activation and onboarding of customers to expedite transaction...

  • Senior Customer Success Manager

    4 weeks ago

    Atlanta, Georgia, United States FinQuery Full time

    About the RoleWe are seeking a highly skilled Senior Customer Success Manager to join our team at FinQuery. As a key member of our customer success team, you will be responsible for owning and deepening client relationships with our top-tier accounts.Key ResponsibilitiesClient Onboarding: Work with sales and implementation teams to ensure a smooth transition...

  • Senior Customer Success Manager

    4 weeks ago

    Atlanta, Georgia, United States FinQuery Full time

    Job DescriptionThe Senior Customer Success Manager role at FinQuery is a critical position that requires a strong understanding of customer needs and a passion for delivering exceptional results. As a key member of our team, you will be responsible for owning and deepening client relationships with our top-tier accounts, ensuring retention metrics are met,...

  • Senior Customer Success Advocate

    4 weeks ago

    Atlanta, Georgia, United States Motorola Solutions Full time

    Job DescriptionAt Motorola Solutions, we're committed to helping public safety agencies achieve their goals and protect their communities. As a Senior Customer Success Advocate, you'll play a critical role in ensuring our customers get the most out of our products and services.Key ResponsibilitiesPartner with customers to understand their needs and develop...

  • Customer Success Manager

    4 weeks ago

    Atlanta, Georgia, United States Workday Full time

    Customer Success ManagerThe Customer Success Manager plays a pivotal role in the success and execution of the Business Planning Unit at Workday. This role is critical in ensuring the maximum value is derived from our products and services.As a CSM, you will work closely with cross-functional teams, including Product Management, Customer Success, and...

  • Customer Success Manager

    4 weeks ago

    Atlanta, Georgia, United States Workday Full time

    Customer Success ManagerThe Customer Success Manager plays a pivotal role in the success and execution of the Business Planning Unit at Workday. As a key member of the team, you will ensure the maximum value is derived from our products and services by quantifying the value and driving business outcomes.Key Responsibilities:Quantify the value of our products...

  • Customer Success Manager

    4 weeks ago

    Atlanta, Georgia, United States Incident IQ LLC Full time

    Customer Success ManagerAt Incident IQ LLC, we are seeking a highly skilled Customer Success Manager to join our team. As a key member of our customer-facing team, you will be responsible for ensuring the success and satisfaction of our K-12 education customers. Your primary goal will be to foster strong, long-lasting relationships with our customers, drive...

  • Customer Success Manager

    4 weeks ago

    Atlanta, Georgia, United States Ortto Full time

    {"title": "Customer Success Manager", "description": "Unlock Customer Potential with OrttoAt Ortto, we empower businesses to grow faster with data-driven marketing automation. As a Customer Success Manager, you will partner with our customers to ensure their long-term success and drive business growth.Key Responsibilities:Develop and execute strategies to...

  • Customer Success Manager

    3 weeks ago

    Atlanta, Georgia, United States NICE Full time

    Customer Success Manager Job DescriptionAbout the Role:The Customer Success Manager is a key member of our team, responsible for ensuring high customer satisfaction and driving product adoption among our cloud customer base. This role involves working closely with customers to understand their business needs and providing tailored solutions to meet those...

  • Customer Service Representative

    4 weeks ago

    Atlanta, Georgia, United States VIMO INC Full time

    Job Title: Remote Customer Service RepresentativeAt VIMO INC, we are seeking a highly motivated and customer-focused Remote Customer Service Representative to join our team. As a key member of our customer service team, you will be responsible for delivering exceptional customer experiences and providing technical support to our clients.Job Summary:We are...

  • Customer Success Manager

    4 weeks ago

    Atlanta, Georgia, United States Incident IQ Full time

    Job Title: Manager, Customer SuccessAt Incident IQ, we are seeking a highly skilled and experienced Manager, Customer Success to join our team. As a key member of our Customer Success Organization, you will be responsible for overseeing a small team of Customer Success Managers (CSMs) to drive high-quality service delivery and client satisfaction through...

  • Customer Success Manager

    4 weeks ago

    Atlanta, Georgia, United States NICE Systems, Inc. Full time

    About the RoleNICE Systems, Inc. is seeking a highly motivated and experienced Customer Success Manager to join our team. As a key member of our Customer Success Management team, you will be responsible for ensuring high customer satisfaction and driving growth through retention and expansion of our cloud customer base.Key ResponsibilitiesManage customer...

  • Customer Success Manager

    4 weeks ago

    Atlanta, Georgia, United States NICE Systems, Inc. Full time

    Customer Success ManagerAt NICE, we're passionate about delivering exceptional customer experiences. As a Customer Success Manager, you'll play a critical role in ensuring our cloud customers achieve their goals and realize the full potential of our solutions.Key Responsibilities:Manage customer relationships throughout their lifecycle, advocating on their...

  • Customer Success Manager

    3 weeks ago

    Atlanta, Georgia, United States QGenda Full time

    About QGendaQGenda is redefining healthcare workforce management everywhere care is delivered. We're on a mission to empower the healthcare industry to better onboard, deploy, and manage their workforce.Job SummaryWe're seeking a Customer Success Manager to join our Customer Experience (CX) organization. As a critical member of our team, you will...

  • Customer Success Advocate

    4 weeks ago

    Atlanta, Georgia, United States New Relic Full time

    Customer Success AdvocateWe are seeking a highly motivated and experienced Customer Success Advocate to join our team. As a key member of our customer-centric group, you will be responsible for driving customer retention, increasing adoption, and delivering expansion opportunities.Key Responsibilities:Secure renewals and mitigate churn for both serve self...

  • Customer Success Manager

    4 weeks ago

    Atlanta, Georgia, United States Incident IQ LLC Full time

    Customer Success ManagerAt Incident IQ LLC, we're on a mission to revolutionize K-12 education by empowering school districts to manage operational support activities more efficiently. As a Customer Success Manager, you'll play a pivotal role in ensuring the success and satisfaction of our K-12 customers. Your primary responsibility will be to foster strong,...

Customer Success Representative

2 months ago

Atlanta, Georgia, United States ProArch Full time
Job Description

Job Title: Customer Success Manager

Company: ProArch

Job Type: Full-time

Location: Remote

About Us: ProArch is a leading provider of technology solutions to the manufacturing industry. We are seeking a highly skilled and experienced Customer Success Manager to join our team.

Job Summary:

We are looking for a seasoned Customer Success Manager to drive growth and retention of our manufacturing clients. The ideal candidate will have a strong background in the manufacturing industry, excellent communication and problem-solving skills, and the ability to work effectively in a team environment.

Key Responsibilities:

  • Client Onboarding: Develop and execute onboarding plans to ensure seamless integration of our solutions with client operations.
  • Account Management: Build and maintain strong relationships with key decision-makers at manufacturing clients to drive growth and retention.
  • Strategic Planning: Collaborate with cross-functional teams to develop and execute strategic plans to drive client success and growth.
  • Problem-Solving: Identify and resolve client issues through effective communication and problem-solving skills.
  • Reporting and Analytics: Develop and maintain reports and analytics to track client success and growth.

Requirements:

  • Education: Bachelor's degree in Business, Marketing, or a related field.
  • Industry Experience: 3-5 years of experience in the manufacturing industry, with a strong understanding of the unique challenges and processes.
  • Technical Sales Experience: 3-5 years of experience in technical sales, with a strong ability to understand and explain solution features at a medium depth level.
  • Communication Skills: Excellent verbal and written communication skills, with the ability to articulate complex ideas in a clear and concise manner.
  • Strategic Thinking: Strong strategic thinking skills, with the ability to develop and execute plans to drive client success and growth.
  • Customer Service Skills: Excellent customer service skills, with the ability to handle client issues effectively and maintain a high level of customer satisfaction.

What We Offer:

  • Competitive Salary: A competitive salary and benefits package.
  • Opportunities for Growth: Opportunities for growth and professional development within the company.
  • Collaborative Environment: A collaborative and dynamic work environment.