Front Desk Operations Coordinator

3 weeks ago


Monaca, Pennsylvania, United States Suburban Extended Stay Full time
Role Overview: Front Desk Operations Coordinator

This position is responsible for coordinating the front desk operations at our hotel. The successful candidate will provide exceptional customer service, manage guest accounts, and maintain accurate records of guest information. They will also coordinate with other departments to ensure seamless operations.

The ideal candidate will have 1 year of experience in the hospitality industry, a high school diploma or equivalent, and excellent communication skills. They will also have a working knowledge of Microsoft Office and reservation management systems.

Duties will include:
  • Welcoming guests and managing their accounts
  • Handling incoming calls and responding to guest inquiries
  • Coordinating with housekeeping to ensure rooms are ready for check-in
  • Greeting and checking out guests, distributing keys and room assignments, and recording credit card information
  • Maintaining accurate records of guest account information

Salary Range: $12 - $13 hourly

About Our Hotel: Suburban Extended Stay is a modern hotel that offers comfortable accommodations and excellent service. We are located near Pittsburgh's major attractions and offer easy access to public transportation.

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