Insurance Client Services Supervisor

1 week ago


Rochester Hills, Michigan, United States Allied Insurance Managers Inc. Full time
Join a Reputable Insurance Agency

We are in search of a dedicated and skilled individual with outstanding customer service and communication abilities to become a part of our growing team. If you excel in innovative problem-solving, this position may be an excellent fit for you. Become a vital member of Allied Insurance Managers, Inc., a trusted agency with a long-standing history in the industry.

Position Summary:
  • Exhibit comprehensive understanding of insurance products and regulatory standards to deliver expert assistance to clients.
  • Establish and maintain strong client relationships through effective communication to guarantee satisfaction.
  • Guide team members and assist in the recruitment of qualified personnel.
  • Assess employee performance and establish developmental objectives for skill enhancement.
  • Formulate strategies for improving customer service and operational effectiveness.
  • Identify and resolve operational challenges to boost service quality and streamline workflows.
  • Execute procedural modifications to enhance operational efficiency.
  • Encourage the professional development of team members and support their career progression.
Qualifications:
  • Bachelor's degree from an accredited institution.
  • At least five years of experience in customer service within the commercial insurance sector.
  • Michigan PC Insurance License is preferred.
  • Proficient in MS Word, Excel, Outlook, and Agency Management Systems.

If you are enthusiastic about the insurance field and eager to advance your career, Allied Insurance Managers, Inc. provides a collaborative work environment, competitive salary, and opportunities for professional growth. Become part of our team and contribute to our mission.



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