Customer Service Representative for Front Desk Operations

1 month ago


Appleton, Wisconsin, United States Crunch Fitness Full time

Key Responsibilities:

Greet all members and guests with a smile and provide exceptional customer service.

Check in all members and guests in accordance with company procedures and maintain accurate records.

Communicate special events and promotions to members and guests, ensuring they stay informed about Crunch Fitness offerings.

Facilitate all member requests and forward them to a manager as needed, ensuring seamless service delivery.

Schedule member services and facilitate payment for services rendered, maintaining a high level of professionalism and attention to detail.

About Crunch Fitness:

Crunch Fitness is a dynamic and growing fitness community that values exceptional customer service and member satisfaction. As a Member Services Representative, you will play a critical role in delivering an outstanding experience for our members and guests, setting us apart from the competition and driving business growth.



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