Customer Service Liaison

1 month ago


Appleton, Wisconsin, United States County of Outagamie Wisconsin Full time
Job Summary

We are seeking a highly organized and customer-focused Customer Service Receptionist to join our team at the County of Outagamie Wisconsin. As a key member of our front desk team, you will be responsible for providing exceptional service to visitors, responding to phone inquiries, and ensuring a smooth and efficient experience for all.

Key Responsibilities
  • Greet and welcome visitors, directing them to the appropriate personnel or resources.
  • Respond to incoming phone calls, providing accurate and timely information to customers.
  • Notify relevant personnel of visitor arrival, as needed.
  • Perform administrative tasks, such as data entry and record-keeping.
Requirements

To be successful in this role, you will need excellent communication and interpersonal skills, a strong work ethic, and the ability to work effectively in a fast-paced environment. If you are a team player with a passion for delivering exceptional customer service, we encourage you to apply.



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