Branch Operations Manager

4 days ago

SaintBauzilledePutois, Occitanie, United States Airgas Full time
Job Title: Branch Manager

The Branch Manager plays a pivotal role in overseeing all branch operations, ensuring seamless execution of safety management, staff development, facility maintenance, cost management, and regulatory compliance in line with Airgas policies.

Safety and Regulatory Compliance
  • Promote a safety culture and foster a work environment that encourages safe work behaviors among associates.
  • Conduct thorough safety incident investigations and recommend corrective actions to prevent future occurrences.
  • Develop and implement training tools for safety, regulatory compliance, and operational efficiency.
  • Ensure strict compliance with OSHA, FDA, and EPA regulations and maintain accurate training records.
Personnel and Development
  • Effectively supervise and manage direct reports to ensure optimal performance and growth.
  • Develop and implement recruitment, staff development, and retention strategies in collaboration with HR.
  • Conduct interviews, training, and performance appraisals, and address associate concerns in a timely manner.
Customer Service and Business Development
  • Provide exceptional customer service to all clients, ensuring complete satisfaction and loyalty.
  • Handle customer inquiries promptly and courteously, resolving issues efficiently.
  • Maintain existing accounts and identify target accounts for growth, prioritizing opportunities for expansion.
  • Support outside sales representatives and assist with quotes and customer follow-up.
Business and Facility Management & Support
  • Oversee branch operations, profitability, and facility cleanliness, ensuring a safe and efficient work environment.
  • Manage budgeting, accounts receivable, gross margins, operating expenses, and inventory, making informed decisions to optimize performance.
  • Schedule and execute preventative maintenance for equipment and vehicles, minimizing downtime and ensuring optimal functionality.
  • Maintain adequate inventory levels and manage accounts receivable within company guidelines.
  • Analyze sales data, prepare annual sales forecasts, and optimize budget allocations to drive business growth.
  • Ensure strict compliance with all regulatory requirements and complete required paperwork accurately.
Requirements
  • Demonstrated knowledge of order entry, data research, and computer skills for efficient customer service.
  • Familiarity with industry products, services, and technologies or willingness to learn.
  • Effective leadership skills for managing and engaging staff.
  • Basic knowledge of Microsoft Office applications (Word, Excel, PowerPoint, and Outlook).
Education and Experience
  • Bachelor's Degree in Business, Management, Accounting, or a related field, or equivalent experience a plus.
  • Minimum of 5 years industry experience with 2 years of supervisory experience preferred.
  • SAP knowledge and experience are advantageous.
  • CDL Class B with Hazmat Endorsement.
Travel Requirements
  • Occasional travel (1-33% of work time) may be required.
Communication and Critical Thinking Skills
  • Strong communication skills, both written and verbal, to interpret business documents and safety instructions.
  • Ability to solve practical problems and deal with limited standardization.

Airgas offers a comprehensive benefits package, including medical, dental, and vision plans, vacation, sick time, floating holidays, and paid holidays. We also provide a progressive parental leave package, offering generous paid time off for the birth or placement of children. Additionally, we offer a 401k plan with company matching funds, tuition reimbursement, discounted college tuition for employees' dependents, and an Airgas Scholarship Program for dependent children.

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