Administrative Receptionist
3 weeks ago
BAY AREA ENT SPECIALISTS LLP is seeking a detail-oriented and organized Front Office Representative to join our team. This role will involve providing exceptional patient care, scheduling appointments, managing paperwork, and handling day-to-day operations.
Duties and Responsibilities
- Provide a warm welcome to patients and ensure their needs are met
- Manage phone calls, schedule appointments, and handle paperwork
- Assist patients with check-in and check-out processes, and collect payment information
- Manage medical records, perform administrative tasks, and handle billing queries
- Provide general customer service and support to patients and colleagues
Requirements and Qualifications
- 2+ years of experience in a front office or reception role
- Excellent communication and customer service skills
- Strong organizational and time management skills
- Familiarity with computers and scheduling software
- Ability to work effectively in a fast-paced environment
Compensation and Benefits
- A salary of $55,000 - $65,000 per annum
- Flexible working hours and great work-life balance
- Ongoing training and development opportunities
- A collaborative and dynamic work environment
- A comprehensive benefits package, including medical, dental, and vision insurance
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