Credit Union Member Support Specialist

1 week ago


Bothell, Washington, United States Qualstar Credit Union Full time

About Our Contact Center Team: Imagine being part of a team with satisfaction scores in the top 15% of organizations surveyed. We're looking for candidates with excellent communication skills and a love for helping people.

We're proud of our Contact Center Team's achievements, such as helping members save time and money. We take pride in listening, using empathy, and solving problems-from Online Services support to navigating complex issues.

We offer a dynamic work environment where you can make a difference and grow your skills:

  • Educational opportunities: We provide training for all new employees
  • Collaborative team environment: Work closely with Leads, Supervisors, and Managers to ensure seamless service
  • Competitive compensation: Earn monthly bonuses averaging $100, with top performers earning up to $300 extra
  • Benefits package: Comprehensive medical, dental, vision, and life insurance
  • Flexibility: Set schedules and occasional six-hour Saturday shifts, paid as a full day
  • Paid leave: Vacation and sick leave to support your well-being


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