F & B Cashier - Food Service Professional
4 weeks ago
The Host/Cashier is responsible for providing excellent guest service by accurately and efficiently processing guest's food and beverage purchases.
Key Responsibilities- Greets guests and efficiently processes food and beverage orders and purchases through the Point of Sale (POS) System.
- Responsible for cleaning and sanitizing their areas to create a safe and sanitary environment for internal and external guests.
- Maintains the accountability and security of their individual cash drawer.
- Stocks and cleans workstation/venue to ensure presentable products.
- Ensures and collects appropriate guest payment for food and beverage service.
- Maintains a professional and tidy appearance at all times.
- Communicates in a positive, respectful manner to both internal and external guests.
- Builds and maintains knowledge of food and beverage offerings to ensure all questions answered appropriately and accurately.
- Must maintain excellent attendance and be available to work events and varied schedules per business need.
- Abides by all Arizona State Liquor Laws Title 4, and Colorado River Indian Tribes Alcohol Beverage Ordinance.
- Abides by Guest Service Agreement for BlueWater Resort & Casino.
- Abides by F & B department policies and procedures.
- Performs all functions in accordance with Tribal, Federal, State Health & Safety Regulations, Gaming Regulations, and BlueWater Resort & Casino policies and procedures.
- Ability to work in a team-oriented, fast-paced, event-driven environment.
- Ability to communicate with team members, management staff, and guests in a clear, business-like, and respectful manner which focuses on generating a positive, enthusiastic, and cooperative work environment.
- Must acquire and maintain a valid C.R.I.T Environmental Health Food Handlers Card, Alcohol Awareness Certification, Suspicious Activity, Cash Handling, and other required compliance trainings.
- Ability to handle cash accurately and responsibly.
- Ability to calculate basic math functions (addition, subtraction, multiplication, division, percentages) as they relate to POS cash/credit transactions, cash reconciliation, and product inventory.
- Ability to clearly communicate, read, and write in English.
- Experience working in a fast-paced, high-volume fine dining, casual, and/or nightclub is preferred.
- Wine and alcohol knowledge preferred.
- Must have a High School Diploma, G.E.D., or related Food Service Job Experience.
- All employees must obtain a valid gaming license from the CRIT Tribal Gaming Agency prior to beginning work and are required to have license renewed annually.
- Must be able to adhere to all BlueWater Resort & Casino and CDC guidelines in regards to the wearing of PPE (including but not limited to a mask and gloves).
- Must attend in-house comprehensive cleaning and disinfecting training on COVID-19 and other infectious diseases.
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