Bilingual Sales Associate Supervisor
2 weeks ago
We are in search of a Bilingual (Fluent in Spanish) Sales Associate Team Lead for a reputable home goods company. This role involves overseeing a small team of sales associates while providing exceptional customer service to our clientele.
Key Responsibilities- Manage a team of four sales associates, ensuring high levels of customer satisfaction.
- Handle customer inquiries and feedback effectively, utilizing appropriate communication channels.
- Process sales orders and payments accurately using our CRM system.
- Maintain professionalism and composure while assisting customers.
- Monitor call and mail histories to guarantee all customers receive assistance.
- Facilitate exchanges and refunds in accordance with company policies.
- Demonstrate strong leadership abilities to motivate team members towards achieving sales targets.
- Minimum of one year of leadership or supervisory experience in a relevant field.
- Proven experience in retail, call center, or fast food environments with strong sales skills.
- Excellent written and verbal communication skills in Spanish are essential.
- Strong organizational skills and ability to manage multiple tasks effectively.
- Ability to build rapport with customers and co-workers at all levels.
- Direct hire opportunity with potential for growth.
- Paid time off after one year of service.
Pay Rate: $16.50/hour, with additional commission opportunities.
About Openwork, LLCOpenwork is dedicated to connecting talent with opportunities, fostering a supportive environment for career development. Our mission is to empower individuals and organizations by providing tailored staffing solutions.
Our Core Values- Passion: We are committed to helping others achieve their goals.
- Empowerment: We encourage growth and learning through shared knowledge.
- Ownership: We take initiative and act with integrity.
- People First: Our customers' needs are our top priority.
- Leadership: We strive to develop future leaders within our organization.
- Execution: We approach challenges with urgency and a focus on simplicity.
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