Guest Services Representative
2 weeks ago
Miami Lakes Hotel is a premier destination for business and leisure travelers alike. Our hotel is uniquely positioned as the only full-service hotel resort in the Miami Lakes area, offering a range of upscale amenities and services.
Responsibilities:- Provide exceptional guest service in a professional and friendly manner
- Assist with check-in and check-out processes, billing, and registration card review
- Handle cash, credit, and house-charge transactions, and answer phones in a helpful and courteous manner
- Cover for Reservations Agent as needed
- High School degree required
- Hospitality Management degree preferred
- 1 year of experience in Front Office/Reservations role in Hospitality, preferably in a Front Office environment
- Opera software experience preferred, Bi-lingual (Spanish) a plus
- Must be computer literate
- 401(k) with company match
- Employer Funded Pension Plan
- Personal Time Off (PTO)
- Holiday Pay
- Health Benefits
- Dental Care Benefits
- Employer Paid Life Insurance Benefits
- Employer Paid Short & Long Term Disability
- Legal Plan
- Athletic Club Membership Discount
- Positive work-life balance
- Conveniently located in the Miami Lakes Town Center
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Palm Bay, Florida, United States Public Storage Full time{"h1": "Job Title: Customer Service Representative", "h2": "Job Summary", "p": "We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service, resolving customer complaints, and promoting our products and...
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