Veterinary Client Support Specialist
2 weeks ago
Veterinary Client Support Specialist Department:
Receptionists
Employment Type:
Full Time
Location:
Not Specified
Position Overview:
Are you passionate about animal welfare and skilled in providing exceptional customer service? We are seeking a dedicated Veterinary Client Support Specialist to serve as the first point of contact for our clients and their beloved pets.
Key Responsibilities:
- Deliver friendly and high-quality customer service to both pets and their owners.
- Process payment transactions efficiently.
- Manage phone calls, schedule appointments, and gather necessary medical information.
- Verify the status of patient immunizations and test results.
- Coordinate with veterinary staff regarding patient arrivals and required treatments.
- Assist in filling prescriptions and managing product requests as directed by veterinary professionals.
- Accurately enter data into the clinic's management software.
This list of responsibilities is not exhaustive; additional tasks may be assigned as needed.
Preferred Qualifications:
- A genuine enthusiasm for animal care and welfare.
- Excellent communication and interpersonal abilities.
- Capability to multitask and excel in a dynamic environment.
- Computer proficiency.
- A positive demeanor and collaborative spirit.
Benefits:
- Paid time off
- Health insurance
- Dental insurance
- Vision insurance
- Employee discounts
- Flexible work schedules
- 401K with company matching
- Opportunities for training and career advancement
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