Delivery Associate

4 days ago


Kilgore, Texas, United States ABC Auto Parts Full time
Job Details

Job Location: ABC Auto Parts

Description:

Job Description: As a Delivery Driver at ABC Auto Parts, you will be responsible for delivering exceptional customer service and ensuring timely delivery of parts to our valued customers. You will work closely with the Store Manager and Assistant Store Manager to achieve desired results by executing core roles.

Core Roles:Sales:
  • Develop a complete understanding of your territory and each stop to ensure efficient delivery.
  • Ensure customer satisfaction by delivering orders within the allotted time frame.
  • Process credits and returns efficiently to maintain a positive customer experience.
  • Surprise customers with exceptional service every day to build loyalty and trust.
Profit:
  • Verify all parts before they leave the store to ensure accuracy and quality.
  • Follow all cash handling procedures to maintain a secure and efficient process.
  • Accurately complete all paperwork as set out in guidelines to ensure compliance.
  • Transfer parts with the same urgency as a delivery to meet customer needs.
Team:
  • Recognize and appreciate the efforts of your colleagues to foster a positive team environment.
  • Maintain a positive attitude and work collaboratively with your team to achieve common goals.
  • Follow company guidelines on attendance and punctuality to ensure a smooth operation.
  • Be willing to help others and strive for excellence in everything you do.
Safety:
  • Follow emergency procedures to ensure a safe working environment.
  • Keep the store and work area clean and clutter-free to prevent accidents.
  • Utilize team lifts to handle heavy and bulky items safely.
  • Report any safety concerns or violations to your manager promptly.

Qualifications:

To be successful in this role, you must be at least 21 years old, possess a valid driver's license, and have a clean driving record. You should also be able to lift over 40lbs routinely and possess excellent customer service skills.


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