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Dunkin' Team Associate

2 months ago

Kilgore, Texas, United States Dunkin' Full time

We are seeking a skilled and enthusiastic Customer Experience Representative to join our Dunkin' team. As a key member of our team, you will be responsible for delivering exceptional guest experiences and ensuring that our customers receive the highest level of service.

Key Responsibilities:

Team Environment:

  • Develop strong relationships with colleagues and contribute to a positive and inclusive team culture
  • Communicate effectively with team members to ensure seamless service delivery
  • Adapt to changing situations and priorities with a sense of urgency

Operational Excellence:

  • Prepare and serve high-quality products according to Dunkin' standards
  • Maintain a clean and organized workspace, adhering to safety and sanitation guidelines
  • Follow brand standards and recipes to ensure consistency and quality

Profitability:

  • Process transactions accurately and efficiently, handling customer payments and returns
  • Contribute to sales growth by promoting Dunkin' products and services
  • Participate in marketing initiatives and promotions to drive business results

Dunkin' is a leader in the coffee and baked goods industry, with a rich history dating back to 1950. As a Customer Experience Representative, you will be part of a dynamic team that is dedicated to delivering exceptional service and quality products to our customers.