Service Technician for Food Processing Equipment

2 weeks ago


Miami, Florida, United States Robert Reiser & Co, Inc. Full time
Job Overview

Position: Field Service Technician
Location: Miami, FL
Language Requirement: Bilingual – Spanish Required

About Robert Reiser & Co., Inc.

With over six decades of excellence in the food equipment sector, Robert Reiser & Co. is a globally recognized leader known for its premium machinery, innovative designs, and exceptional customer service. Our unwavering dedication to client satisfaction is fundamental to our identity, establishing us as the trusted partner for food manufacturers seeking advanced food processing and packaging solutions. Our dedicated team of skilled professionals is committed to overcoming challenges and ensuring the success of our clients.

Our Mission

Robert Reiser & Co. aims to serve the food industry and select markets by providing and supporting equipment that meets customer needs.

  • Every interaction with customers will enhance our relationship with them.
  • We will consistently work to strengthen our partnerships with suppliers.
  • We will inspire our employees to realize their full potential.
  • As a result, we will achieve fair profits and secure our future.

Key Responsibilities:

As a customer-oriented technical expert, the Field Service Technician will utilize advanced troubleshooting, mechanical, and electrical skills, along with a solid understanding of hydraulic, pneumatic, and electronic control systems to install and maintain processing and packaging machinery. Additional responsibilities include performing preventive maintenance and on-site repairs.

Specific Duties include, but are not limited to:

  • Travel approximately 80% of the time (Monday to Friday) to various food processing facilities, primarily in the Southeast region, with potential for travel beyond this area as needed. After the training period, travel will decrease to 60-70%.
  • Interpret diagrams, schematic drawings, engineering specifications, and service manuals to determine work procedures.
  • Engage with clients on-site, assess equipment performance, troubleshoot issues, and implement solutions to restore systems to optimal performance.
  • Communicate effectively with team members, clients, and supervisors to prioritize tasks and keep clients informed about corrective actions and equipment status.
  • Educate clients on routine preventive maintenance practices.
  • Participate in new projects aimed at enhancing the safety and efficiency of existing and new equipment.

Qualifications:

Minimum of five (5) years of experience in maintenance, troubleshooting, and repair of electro-mechanical automated machinery.

  • Experience in servicing, installing, and diagnosing issues with automated food processing and packaging machinery is preferred.
  • Practical application of mechanical and electrical engineering principles to ensure equipment operates within manufacturer specifications.
  • Advanced knowledge of pneumatic and hydraulic systems, conveyor systems, or control systems.
  • Strong initiative, critical thinking, problem-solving skills, and attention to detail.
  • Willingness to travel 60-70% of the time during and after training.
  • Experience in food processing or packaging machinery is a plus.
  • Bilingual English-Spanish skills are desirable.

Work Environment:

  • Exposure to moving mechanical parts.
  • Work at heights and in various outdoor conditions.
  • Typical office and temperature-controlled environments.
  • Occasional exposure to intense heat, extreme cold, strong odors, and slippery surfaces.

Physical Requirements:

While performing the duties of this position, individuals may be required to stand, walk, sit, reach, climb, stoop, kneel, talk, and hear. Reasonable accommodations will be made for individuals with disabilities.

Physical demands include:

  • Ability to sit for extended periods while traveling.
  • Manual dexterity to operate tools and equipment.
  • Capability to adjust controls of machinery quickly and accurately.
  • Ability to lift and/or move up to 75 lbs.

Equal Opportunity Statement:

Robert Reiser & Co., Inc. is an equal opportunity employer. We consider applications for all positions without regard to race, color, religion, gender, national origin, age, disability, sexual orientation, gender identity, citizenship status, genetic information, veteran status, or any other legally protected status.

Note: This job description is not intended to be a comprehensive list of all activities, duties, or responsibilities required of the employee for this job. Duties and responsibilities may change at any time with or without notice.


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