Sales and Customer Retention Specialist
1 week ago
Conexon is a dynamic organization dedicated to partnering with Rural Electric Cooperatives to develop cutting-edge fiber optic networks across the country. We are currently on the lookout for a Sales and Customer Retention Specialist to enhance our team.
Position OverviewWe seek an enthusiastic and motivated Sales and Customer Retention Specialist who possesses outstanding communication abilities to conduct outbound sales initiatives and manage customer retention efforts. The ideal candidate will have a solid understanding of the Telecommunications sector and the capability to effectively convey and demonstrate solutions to clients.
Primary Responsibilities- Conduct outbound sales outreach and handle incoming inquiries related to sales and customer retention
- Engage in proactive outreach to potential clients
- Coordinate appointments, send follow-up communications, provide quotes, and finalize sales
- Ensure a high level of customer satisfaction and professionalism in all retention efforts
- Respond promptly and effectively to incoming retention inquiries
- Articulate product and service offerings to clients and provide comparative analyses with competitors
- Build and nurture client relationships while achieving financial and revenue targets
- Consistently achieve or surpass sales objectives
- Enthusiastic, energetic, and excellent verbal communication skills
- Strong interpersonal abilities
- Self-driven and capable of working independently or collaboratively
- Familiarity with the Telecommunications sector
- 1-2 years of experience in sales is required
A college degree is preferred. The compensation package includes a base salary plus commission.
Employee Benefits- Paid time off
- Comprehensive benefits package (health, dental, and vision)
- Life insurance coverage
- Long-term and short-term disability insurance
- Retirement savings options
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