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Customer Service Specialist
2 months ago
Frontline Construction Recruitment is a distinguished name in the residential development sector, evolving from its humble beginnings as a family-run enterprise established in 1946. Today, it stands as a premier residential developer, celebrated for its commitment to quality and recognized with a 5-star builder status.
Recently awarded the title of Large Housebuilder of the Year at the Housebuilder Awards 2023, the company prides itself on delivering exceptional homes.
The PositionWe are seeking to fill 2 full-time and 1 part-time positions for Customer Service Specialists within our dynamic and results-driven team.
In this role, you will handle customer inquiries, accurately document interactions in our internal CRM system, and oversee projects from initiation to completion. This includes coordinating with customers and contractors to establish timelines.
The ideal candidate will possess proven customer service expertise and demonstrate confidence in meeting performance targets.
CompensationSalary: £30,000 - £32,000 per annum, depending on experience.
Full-time: 35 hours per week, Monday to Friday (with hours until 16:00 in one week and until 17:30 in the next).
Part-time: 21 hours per week, Monday to Wednesday (with hours until 16:00 in one week and until 17:30 in the next).
Benefits- Annual performance-related bonus
- 25 days of annual leave plus bank holidays
- Company pension scheme
- Private healthcare after one year of service
- Access to a company car leasing program
- Cycle-to-work scheme