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Patient Access Coordinator PRN
2 months ago
**Application Requirements:**
Please ensure to upload your resume and any relevant licensure or certification with your application.
**Benefits and Perks for You and Your Family:**
- Benefits available from Day One for both full-time and part-time positions.
- Paid Days Off from Day One for both full-time and part-time positions.
- Student Loan Repayment Program for both full-time and part-time positions.
- Opportunities for Career Development.
- Resources for Whole Person Wellbeing.
- Mental Health Resources and Support.
- Debt-free Education options, including Certifications and Degrees without out-of-pocket tuition expenses.
**Our Commitment to You:**
At AdventHealth, being part of our organization means belonging to a community that values the wholeness of each individual and strives to uplift others in body, mind, and spirit. Here, you can thrive professionally while growing spiritually, all while extending the Healing Ministry of Christ. You will be appreciated for your unique experiences and contributions to our purpose-driven team, understanding that together we achieve more.
**Role Responsibilities:**
As a Patient Access Coordinator, you will ensure that patients are accurately registered across all service lines. Your responsibilities will include:
- Conducting eligibility verification, obtaining pre-certifications and/or authorizations, and making financial arrangements.
- Requesting and receiving payments for services rendered.
- Performing cashiering functions and rectifying registration errors.
- Maintaining effective communication with clinical partners to ensure seamless interactions between clinical, ancillary, and patient access departments.
- Providing exemplary service to both internal and external customers.
- Offering PBX (switchboard) coverage and support as required.
**Value You Bring to the Team:**
- Actively seek ways to enhance your responsibilities.
- Maintain strong working relationships with clinical partners to improve patient experiences.
- Ensure timely coverage of your assigned work area to facilitate prompt patient service.
- Meet and exceed productivity standards set by department leadership.
- Contact insurance companies to verify eligibility and benefits within established timeframes.
- Verify medical necessity in accordance with CMS standards and communicate relevant information to patients.
- Obtain pre-authorizations from third-party payers as required.
- Address issues with pre-authorizations and follow up diligently to minimize denials.
- Correct demographic and insurance-related errors as needed.
- Register patients for all services, ensuring accuracy in data collection.
- Calculate patient financial responsibilities and collect payments as per established policies.
**Qualifications Required:**
- High School diploma or equivalent is required.
- One year or more of relevant healthcare experience is preferred.
- Prior experience in collections is preferred.
- Customer service experience is preferred.
- An Associate's degree is preferred.
- Bilingual English/Spanish is preferred.
**Equal Opportunity Employer:**
This facility is an equal opportunity employer and complies with all applicable anti-discrimination laws, regulations, and ordinances.
