Automotive Service Manager

4 weeks ago


Shelby, Michigan, United States Midas Full time
Automotive Service Manager Job Description

Midas is seeking a highly skilled and experienced Automotive Service Manager to lead our service department and drive business growth. As a key member of our team, you will be responsible for managing and directing all service department activities, including customer service, vehicle inspections, and repair operations.

Key Responsibilities:
  • Customer Service: Deliver exceptional customer service by listening and consulting with customers, following up on services requested, and providing estimated completion times.
  • Vehicle Inspections: Oversee complete vehicle inspections and make comprehensive recommendations, building computerized repair orders and sourcing parts.
  • Team Leadership: Lead, manage, and train a team of technicians, ensuring they are equipped to provide top-notch service and meet company standards.
  • Inventory Management: Maintain accurate inventory counts and ensure the overall cleanliness and organization of the facility.
Requirements and Qualifications:
  • A minimum of 2 years of store or service manager experience.
  • General automotive knowledge.
  • Excellent customer service disposition.
  • Good communication skills.
  • Leadership ability.
  • Team building skills.
  • Ability to work a flexible retail schedule, including weekends, evenings, and holidays.
Benefits and Perks:

TBD by each individual franchisee.

Compensation: Commission on sales / negotiable $40,000-70,000.



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