Beverage Artisan and Client Service Expert
1 week ago
The Café Attendant and Customer Relations Associate plays a vital role in delivering outstanding service, crafting high-quality beverages and snacks, maintaining a tidy workspace, processing sales transactions, and addressing customer inquiries. This position reports directly to the store manager.
Key Responsibilities- Beverage and Food Crafting: Prepare and serve drinks and food items according to established recipes and standards. Manage inventory and equipment while ensuring a hygienic work area.
- Client Interaction: Welcome and assist customers, respond to inquiries, manage complaints with professionalism, and remain vigilant for any unusual behavior.
- Transaction Management: Accurately scan products, process returns and exchanges, package items, and handle cash transactions.
- Merchandising and Support: Organize stock, create attractive displays, manage phone inquiries, and assist with online order fulfillment.
- Knowledge Base: Familiarity with point-of-sale systems, customer service best practices, effective communication methods, and food safety regulations. Basic knowledge of beverage preparation tools is essential.
- Skill Set: Demonstrated urgency, discretion, organizational skills, attention to detail, follow-through, effective communication, problem-solving abilities, creativity, self-motivation, and teamwork.
- Physical Requirements: Capability to transition between sitting and standing, and lift heavy items using proper techniques.
About North 40 Life: North 40 Life is a community dedicated to providing authentic products and enriching experiences. Join us in crafting meaningful narratives and enhancing both work and leisure.
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Great Falls, Montana, United States North 40 Full timeCoffee Specialist and Customer Engagement Associate - Part TimeThe Coffee Specialist and Customer Engagement Associate plays a vital role in delivering outstanding customer experiences, crafting high-quality beverages and food items, maintaining a tidy workspace, processing sales transactions, and addressing customer inquiries. This position reports directly...
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