Lawn Care Operations Manager

1 week ago


Traverse City, Michigan, United States WEED MAN LAWNCARE Full time

Service Manager

Weed Man Lawn Care is seeking a highly motivated and experienced Service Manager to lead our team of Lawn Care Technicians. As a Service Manager, you will be responsible for the day-to-day production activities, including recruiting, training, and motivating your team to meet customer service and production requirements.

Key Responsibilities:

  • Recruit, train, and supervise Lawn Care Technicians to ensure they meet customer service and production requirements
  • Develop and implement programs and training to ensure Technicians are aligned with department goals
  • Schedule, track, and report daily production and prepare reports for review with the Operations Manager
  • Perform quality control and maintain customer relationships, resolving concerns and making service recommendations in a timely manner
  • Manage the production department's budgets and resources
  • Plan and execute successful door-knocking campaigns
  • Maintain a fleet of vehicles and equipment and manage inventory levels
  • Ensure production facilities are organized, clean, and safe
  • Manage and enforce company policies and procedures, as well as Health and Safety policies
  • Perform related duties and responsibilities to meet company objectives

Requirements:

  • 3-4 years in a supervisory position
  • Previous experience in lawn care not required, but an asset
  • Ability to work in a results-oriented team environment
  • Strong technical knowledge
  • Mechanical knowledge an asset
  • Customer service oriented
  • Valid pesticide applicators license, or willing to obtain one
  • Strong interpersonal, verbal, and written communication skills
  • Excellent problem-solving, time management, organizational, and multi-tasking skills
  • Basic knowledge of MS Office
  • Valid driver's license with a clean driving record
  • Must pass DOT exam

What We Offer:

  • Starting Wage: Based on experience
  • Health Insurance Plan
  • Dental and Vision Insurance Plan
  • Life and AD&D Insurance Plan
  • Matching 401K with Employer Match
  • Paid Time Off
  • Paid Holidays
  • Employee Perks Program

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