Lawn Care Operations Manager
1 week ago
Service Manager
Weed Man Lawn Care is seeking a highly motivated and experienced Service Manager to lead our team of Lawn Care Technicians. As a Service Manager, you will be responsible for the day-to-day production activities, including recruiting, training, and motivating your team to meet customer service and production requirements.
Key Responsibilities:
- Recruit, train, and supervise Lawn Care Technicians to ensure they meet customer service and production requirements
- Develop and implement programs and training to ensure Technicians are aligned with department goals
- Schedule, track, and report daily production and prepare reports for review with the Operations Manager
- Perform quality control and maintain customer relationships, resolving concerns and making service recommendations in a timely manner
- Manage the production department's budgets and resources
- Plan and execute successful door-knocking campaigns
- Maintain a fleet of vehicles and equipment and manage inventory levels
- Ensure production facilities are organized, clean, and safe
- Manage and enforce company policies and procedures, as well as Health and Safety policies
- Perform related duties and responsibilities to meet company objectives
Requirements:
- 3-4 years in a supervisory position
- Previous experience in lawn care not required, but an asset
- Ability to work in a results-oriented team environment
- Strong technical knowledge
- Mechanical knowledge an asset
- Customer service oriented
- Valid pesticide applicators license, or willing to obtain one
- Strong interpersonal, verbal, and written communication skills
- Excellent problem-solving, time management, organizational, and multi-tasking skills
- Basic knowledge of MS Office
- Valid driver's license with a clean driving record
- Must pass DOT exam
What We Offer:
- Starting Wage: Based on experience
- Health Insurance Plan
- Dental and Vision Insurance Plan
- Life and AD&D Insurance Plan
- Matching 401K with Employer Match
- Paid Time Off
- Paid Holidays
- Employee Perks Program
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