Operations Manager

2 days ago


Traverse City, Michigan, United States Buckle LLC Full time
Job Summary

The Operations Manager is a key role within our retail team, responsible for ensuring the smooth operation of our stores. This includes managing daily tasks, overseeing visual merchandising, and providing exceptional customer service.

Key Responsibilities
  • Manage daily store operations, including scheduling, inventory management, and customer service.
  • Oversee visual merchandising, including creating and implementing visual displays and maintaining store appearance.
  • Provide exceptional customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
  • Collaborate with store management to achieve sales goals and implement visual merchandising strategies.
  • Monitor and maintain store inventory, including receiving and processing shipments, and managing stock levels.
  • Develop and maintain knowledge of Point of Sale (POS) software and other retail systems.
  • Ensure compliance with company policies and procedures, including those related to customer service, visual merchandising, and inventory management.
  • Perform other duties as assigned by store management.
Requirements
  • High school diploma or equivalent required; related retail experience and/or training preferred.
  • Ability to work a flexible schedule, including evenings, weekends, and holidays.
  • Excellent communication and customer service skills.
  • Ability to lift and maneuver 50 pounds throughout the store and backroom.
  • Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
Work Environment

This role is based in a retail store environment, with moderate noise levels and a fast-paced work environment.

Equal Employment Opportunity

Buckle is committed to hiring and developing the most qualified Teammates from the available workforce in the communities we serve. We are an equal opportunity employer and welcome applications from diverse candidates.


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