Service Manager
4 weeks ago
Service Manager
Weed Man Lawn Care is seeking a skilled Service Manager to lead our production team in Traverse City, Michigan. As a key member of our team, you will be responsible for the day-to-day operations of our lawn care services, including recruiting, training, and motivating a team of Lawn Care Technicians to meet customer needs.
Key Responsibilities:
- Recruit, train, and supervise a team of Lawn Care Technicians to ensure excellent customer service and production requirements are met.
- Develop and implement programs and training to ensure all Technicians are aligned with department goals.
- Schedule, track, and report daily production, and prepare regular reports for review with the Operations Manager.
- Perform quality control and maintain customer relationships, resolving concerns and making service recommendations in a timely manner.
- Manage the production department's budgets and resources, and plan and execute successful door-knocking campaigns.
- Maintain a fleet of vehicles and equipment, and manage inventory levels.
- Ensure production facilities are organized, clean, and safe, and manage and enforce all company policies and procedures.
Requirements:
- 3-4 years of supervisory experience.
- Previous experience in lawn care is an asset.
- Ability to work in a results-oriented team environment.
- Strong technical knowledge and mechanical knowledge.
- Customer service oriented, with excellent communication skills.
- Valid pesticide applicators license, or willingness to obtain one.
- Basic knowledge of MS Office.
- Valid driver's license with a clean driving record.
Benefits:
- Starting wage based on experience.
- Health insurance plan.
- Dental and vision insurance plan.
- Life and AD&D insurance plan.
- Matching 401(k) with employer match.
- Paid time off.
- Paid holidays.
- Employee perks program.
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