Ambulance Dispatcher

1 day ago


Lake Havasu City, Arizona, United States AMR Corp. Full time
Dispatch Associate Job Description

We are seeking a highly skilled and organized Dispatch Associate to join our team at AMR Corp. As a key member of our operations team, you will be responsible for responding to emergency and non-emergency calls, assigning and routing transportation requests, and providing clear communication to ensure quality support and care to our customers.

Key Responsibilities:
  • Monitor and respond to calls and emails using our communication and information management system to deliver excellent customer support.
  • Schedule, assign, review, and route transportation requests using established protocols and processes.
  • Clearly document communications and identify and escalate issues as necessary.
  • Effectively communicate trip data, including confirmations, routing times, issues, and performance.
  • Work collaboratively with allied health and public safety personnel, as well as your fellow coworkers.
  • Demonstrate organization, multitasking, and time management skills.
Requirements:
  • High school diploma or equivalent (GED)
  • Some work experience, preferably in dispatch or routing calls in customer service

We offer a comprehensive benefits package and a supportive work environment. If you are a motivated and detail-oriented individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.



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