Operations Support Manager
2 weeks ago
Location: On-site position with a flexible work schedule from Monday to Saturday.
Company Overview: Devon Self Storage is a prominent player in the self-storage sector, managing over 171 properties and approximately 100,900 units across the nation. Established in 1988, we have built a reputation for excellence in the industry.
Position Summary: The Operations Support Manager will collaborate closely with the General Manager to oversee daily store functions, focusing on revenue generation, safety protocols, customer satisfaction, and compliance with state and federal regulations.
Key Responsibilities:
- Ensure the store is securely opened and closed each business day.
- Achieve and surpass sales targets through unit rentals, insurance offerings, and retail product sales.
- Maintain a safe environment for employees, customers, and visitors.
- Promote a culture of accountability in customer service; address customer inquiries and manage repair requests effectively.
- Handle payment processing, cash management, and timely bank deposits.
- Safeguard company assets and ensure the functionality and cleanliness of equipment and premises.
- Oversee inventory management, ensuring timely ordering, receiving, stocking, pricing, and display of products.
- Assist in the auction process, including collection communications and preparation for auctions.
Qualifications:
- High School Diploma or equivalent required.
- Reliable transportation is essential.
- Ability to lift up to 30 lbs.
- Strong multitasking abilities and effective time management skills.
- Excellent written and verbal communication skills.
- Proficient in problem-solving and conflict resolution.
- Comfortable working in various environmental conditions.
Preferred Qualifications:
- Associate or Bachelor’s degree in business management, real estate, logistics, or a related field.
- 2-3 years of relevant experience in retail, property management, logistics, or hospitality.
Why Join Us: At Devon Self Storage, we are committed to fostering a supportive work environment that encourages career advancement. We offer competitive compensation, comprehensive benefits, and opportunities for professional growth.
We are an Equal Opportunity Employer and maintain a drug-free workplace.
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