Regional Human Resources Representative

5 days ago

Austin, Texas, United States Allied Universal® Full time
Job Description

At Allied Universal, we're committed to providing rewarding careers that give you a sense of purpose. As a Regional Human Resources Representative, you'll be part of a dynamic, diverse, and inclusive workplace that fuels a culture reflecting in our communities and customers we serve.

We offer a comprehensive benefits package, including medical, dental, and vision coverage, life insurance, retirement plan, employee assistance programs, company discounts, and more for most full-time positions.

The Regional Human Resources Representative is responsible for managing all employee and labor relations for a defined client group (branch locations/divisions), by partnering with branch management on all human resource related activities.

Key Responsibilities:

  • Conduct employee investigations, providing solutions in line with corporate guidelines and collaborating closely with the Regional Human Resources Manager and/or Director.
  • Collaborate with branch and regional leaders and the Center of Excellence to interpret and clarify Human Resources procedures, ensuring strict compliance with employment laws and regulations.
  • Review employee screening results to ensure compliance with company policy.
  • Enforce company policies, address operational challenges, and serve as a liaison between branch staff and regional HR leadership for consistent policy application.
  • Act as a liaison with various regional HR functions (i.e., benefits, workers comp, legal, recruiting), to ensure timely flow of information and execution of branch/regional priorities.
  • As needed, may assist with conducting employee new hire orientation and onboarding for administrative hires, large account takeovers, and acquisitions.

Qualifications:

  • Must possess one or more of the following:
    • Bachelor's degree in Human Resources, Business, or related field.
    • Associate's degree in Human Resources, Business, or related field with a minimum of two (2) years of progressively responsible human resources experience.
    • High school diploma with a minimum of three (3) years of progressively responsible human resources experience.
  • Current state driver's license, maintains a clean driving record, and meets minimum insurance requirements as per Company policy, and ability to safely operate a personal vehicle.
  • Prior administrative or customer service work experience.
  • Dynamic and focused individual with a proven ability to take initiative, manage multiple tasks, and meet deadlines.
  • Independent and self-motivated, adaptable to direction from various management levels within the assigned region, enabling the reprioritization of tasks as needed.
  • Ability to convey concepts and ideas in a professional, coherent, and understandable manner, exercising sound independent judgment and discretion.
  • Demonstrated outstanding interpersonal and organizational skills, adept at maintaining confidentiality in documentation, discussions, and materials.
  • Excellent oral and written communication skills, with the ability to engage effectively at all levels of the organization while contributing as a team player.
  • Proficient in Microsoft Office programs.
  • Willingness and ability to travel throughout the regional territory, including some overnight.

Preferred Qualifications:

  • Prior human resources experience, preferably in a high-volume entry-level workforce service industry.
  • Professional Human Resources certification (e.g., PHR, SPHR, GPHR).
  • Experience managing the receipt, investigation, documentation, resolution, and communication of employee relations cases in a high turnover, entry-level wage, non-exempt employee environment.
  • Familiar with state labor laws in the assigned geographic region and well-versed in federal employment laws, workers' compensation/OSHA procedures, and discrimination/harassment investigations.

Benefits:

  • Medical, dental, vision, basic life, AD&D, and disability insurance.
  • Enrollment in our company's 401(k) plan, subject to eligibility requirements.
  • Eight paid holidays annually, five sick days, and four personal days.
  • Vacation time offered at an accrual rate of 3.08 hours biweekly. Unused vacation is only paid out where required by law.

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