Pizza Operations Leader

1 week ago


Missouri City, Texas, United States MOD Pizza Full time

At MOD Pizza, we craft delicious pizzas with a mission to foster a world that embraces inclusivity and positivity. Our belief is that businesses can and should be a catalyst for good, impacting both the lives of their employees and the communities they serve.

We don't just create pizzas; we create a better world where doing the right thing resonates widely, and where every decision centers around people.

Compensation: $13.25 / hour plus an exceptional tip sharing program, with our Restaurant Shift Supervisors averaging nearly $4/hour in tips.

Benefits for Restaurant Shift Supervisors include:

  • Paid sick leave
  • Paid vacation
  • Complimentary food including pizza, salad, and beverages
  • Discounted pet insurance and gym memberships
  • Free counseling sessions
  • Medical, dental, vision, life, and disability insurance
  • 401(k) retirement plan

Role Overview:
As a vital member of our Restaurant Leadership team, Shift Supervisors guide the Squad Crew in delivering exceptional pizzas and salads to our guests with flair and personalization. You set the standard for service excellence and create an environment where everyone can enjoy a personalized pizza experience.

You will lead the preparation of pizzas for a diverse clientele, including veggie lovers, pepperoni enthusiasts, and plant-based innovators. Together, we are crafting an experience where pizza is personal, and everyone feels welcome.

Over 70% of MOD Leaders are promoted from within. When we say everyone belongs, we mean supporting our employees in achieving their aspirations. United by a passion for great food and effective mentorship, our Squad collaborates to help each other succeed.

At MOD, we believe that ALL PIZZAS ARE WELCOME.

Key Responsibilities:
  • Exemplify MOD values and behaviors, demonstrating a service-oriented leadership style.
  • Foster a vibrant MOD atmosphere that meets customer expectations.
  • Guide Shift Supervisors in maintaining high energy and a positive environment during shifts.
  • Train and coach the Squad in all operational tasks.
  • Exhibit comprehensive knowledge of all operational standards and resources.
  • Collaborate with the General Manager to engage with the broader community.

Required Qualifications:
  • At least 1 year of experience in customer service or restaurant leadership.
  • Proven ability to lead, coach, train, and motivate frontline employees.
  • Strategic thinker with tactical execution skills.
  • Ability to remain calm and focused in a fast-paced restaurant environment.
  • Must be at least 18 years of age.

At MOD, everyone has a place at the table. Discover your passion for pizza and feel at home in our dynamic environment.

This job description is not exhaustive; additional duties may be assigned as needed. MOD is committed to creating an inclusive world. For reasonable accommodations during the application and interview process, please reach out. MOD is an equal opportunity employer.

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