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Operations Coordinator

2 months ago

Roseland New Jersey, United States Examworks Group, Inc. Full time
About the Role

We are seeking a highly organized and detail-oriented Document Management Specialist/Operations Coordinator to join our team at Examworks Group, Inc.

Key Responsibilities
  • Prepare, print, sort, scan, process, and maintain electronic and/or hard copies of charts, medical report forms, or company documents.
  • Gather and organize examinee charts for examinations and/or deposition purposes, ensuring all records are included and consolidated in proper order.
  • Prepare and ship records to physicians utilizing appropriate mailing sources (USPS, UPS, or Electronic) within required timeframes and in accordance with client instructions.
  • Download or upload files through website portals.
  • Perform clerical duties such as typing, filing, emailing, and proofreading as required.
  • Promote effective and efficient utilization of all company supplies and resources.
  • Pick up and deliver files, documents, and packages between client offices, doctor offices, offsite employees, or other establishments and company.
  • Protect examinee rights by maintaining confidentiality of personal and financial information at all times and in accordance with HIPAA regulations.
  • Ensure all medical files are properly safeguarded and handled in accordance with all HIPAA regulations.
  • Assist with coordinating IT requests for staff as needed, acting as a liaison for incoming requests or needs.
  • Assist with office equipment, including maintaining, light troubleshooting, and setting up and connecting computer devices & peripherals.
Requirements
  • High school diploma or equivalent required.
  • A minimum of one year related experience; or equivalent combination of training and experience.
  • Experience in a medical office preferred.
  • Must hold a valid state Driver's License and be able to perform day travel as required.
  • Must possess knowledge of general computer, fax, copier, scanner, and telephone.
  • Must be computer savvy and able to troubleshoot entry-level IT issues such as (troubleshooting printers, setting up keyboards, etc.).
  • Must be knowledgeable of multiple software programs, including but not limited to Microsoft Word, Outlook, Excel, and the Internet.
  • Must have a full understanding of HIPAA regulations and compliance.
  • Ability to follow instructions and respond to management's directions accurately.
  • Must demonstrate accuracy and thoroughness, looking for ways to improve and promote quality and monitoring own work to ensure quality is met.
  • Must demonstrate exceptional communication skills by conveying necessary information accurately, listening effectively, and asking questions where clarification is needed.
  • Must be able to work independently, prioritize work activities, and use time efficiently.
  • Must be able to maintain confidentiality.
  • Must be able to demonstrate and promote a positive team-oriented environment.