Interim Customer Service Advocate
2 weeks ago
Seasonal Customer Experience Representative
Contract | Burlington, ON
Company Overview
At Indigo, we are passionate about sharing stories and crafting memorable experiences. We are constantly on the lookout for enthusiastic, energetic, and customer-oriented individuals who can help us fulfill our exciting mission across our numerous retail locations throughout Canada. We provide a variety of stimulating opportunities in our retail outlets, distribution centers, and corporate office for those who share our values and wish to contribute to a vibrant and enriching culture.
Our Identity
We cherish literature and all things beautiful.
We are Canada’s Cultural Department Store.
Books are at the core of our being, and exceptional literature is just the beginning.
We adhere to the following principles:
- We exist to bring joy to our customers' lives with every interaction they have with us and our products.
- Our mission is to create delightful moments for our customers.
- We treat each other as we would treat a valued friend.
- We inspire one another to achieve our best work.
- We strive to spark creativity and innovation daily.
- We give back to the communities we serve.
Job Responsibilities
What You Will Do:
- Foster a warm and inviting atmosphere in our stores.
- Enhance the lives of our customers.
- Utilize our products to narrate engaging stories.
- Connect and engage with customers on the sales floor.
- Curate tailored product selections for each customer interaction.
- Ensure that visual merchandising standards are upheld and maintained.
- Exemplify Indigo’s High Performance Characteristics.
- Stay informed about new products, promotions, and initiatives.
- Contribute to a safe environment where health and safety are prioritized, and everyone participates in maintaining the well-being of colleagues and customers.
- Take responsibility for addressing customer feedback promptly.
- Hold yourself and others accountable.
- Commit to personal development and provide ongoing feedback to peers and the Leadership Team.
- Share insights with the Leadership Team on enhancing both employee and customer experiences.
Qualifications
Who You Are:
- Passionate
- Enthusiastic
- Curious
- Humble
- Generous
- Driven
Indigo Books & Music is dedicated to treating all individuals with dignity and respect. We believe in inclusivity and equal opportunity. Accommodations are available upon request for all applicants with disabilities throughout the recruitment process. Please reach out to Human Resources if you require accommodations. We are committed to working with all applicants to meet their individual accessibility needs.
WELCOME HOME
Seasonal Customer Experience Representative
Retail Stores (ST) Contract Entry Level Indigo Burlington Mall Customer Service
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