Customer Service Associate

4 weeks ago


Concord, New Hampshire, United States Fidelity Investments Full time

We are seeking a highly motivated and customer-focused individual to excel in a dynamic role as a Financial Customer Associate. In this position, you will have the opportunity to make a meaningful impact on the lives of our customers by providing exceptional service and support.

As a Financial Customer Associate, you will be responsible for handling customer inquiries and resolving issues in a timely and professional manner. You will also have the opportunity to develop your skills and knowledge in the financial services industry, and work closely with a team of experienced professionals to achieve our goals.

Key Responsibilities:

  • Provide exceptional customer service and support to our customers
  • Handle customer inquiries and resolve issues in a timely and professional manner
  • Develop and maintain a thorough understanding of our products and services
  • Work closely with a team of experienced professionals to achieve our goals

Requirements:

  • 1 year of customer service experience
  • High School diploma or equivalent required
  • Ability to establish rapport and relationships through effective communication
  • Great listening skills, professionalism, and empathy toward others

What We Offer:

  • A competitive salary and benefits package
  • Opportunities for career growth and development
  • A dynamic and supportive work environment

At Fidelity Investments:

We help people invest and plan for their future, and assist companies and non-profit organizations in delivering benefits to their employees. Our hybrid working model blends the best of both onsite and offsite work experiences, allowing you to thrive at work and at home.

We invite you to explore career opportunities at fidelitycareers.com.

Fidelity Investments is an equal opportunity employer. We believe that the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging.

Fidelity will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation, contact the HR Accommodation Team by sending an email to accommodations@fmr.com.



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