Member Service Associate

3 weeks ago


Concord, New Hampshire, United States Sam's Club Full time
Job Summary

We are seeking a highly motivated and customer-focused Member Service Associate to join our team at Sam's Club. As a Member Service Associate, you will be responsible for providing exceptional customer service to our members, ensuring a positive shopping experience, and maintaining a clean and organized store environment.

Key Responsibilities
  • Provide exceptional customer service to members, responding to their needs and resolving any issues in a timely and professional manner.
  • Ensure a positive shopping experience for members by maintaining a clean and organized store environment, restocking shelves, and assisting with merchandise displays.
  • Process member transactions accurately and efficiently, handling cash, credit card payments, and other forms of payment.
  • Assist members with their purchases, answering questions and providing product information as needed.
  • Maintain a safe and secure store environment, adhering to company policies and procedures.
Requirements
  • High school diploma or equivalent required.
  • Previous customer service experience preferred.
  • Ability to work a variety of shifts, including mornings, afternoons, evenings, and weekends.
  • Ability to lift up to 25 pounds and stand for long periods of time.
What We Offer

As a Member Service Associate at Sam's Club, you will enjoy a competitive hourly wage, opportunities for advancement, and a comprehensive benefits package, including medical, dental, and vision coverage, as well as 401(k) and stock purchase plans.

We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual who is passionate about providing exceptional service, we encourage you to apply for this exciting opportunity.



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