Front Office Representative

7 days ago


Annapolis, Maryland, United States Covenant Physician Partners Full time

About the Opportunity

Covenant Physician Partners is seeking a highly skilled and compassionate Front Desk Associate to join our team at Anne Arundel Gastroenterology Associates. As a key member of our administrative staff, you will play a vital role in providing exceptional patient care and support to our patients and providers.

Key Responsibilities:

  • Provide Exceptional Patient Care: Welcome and assist patients in a professional and courteous manner, ensuring a positive experience from the moment they arrive.
  • Manage Patient Flow: Check in patients through our Patient Management software, collect copays and patient balances, and provide receipts for all payments rendered.
  • Maintain Accurate Records: Update new and existing patient registration forms, HIPAA forms, patient history, physical forms, and waivers, ensuring compliance with all relevant regulations.
  • Support Clinical Operations: Assist with administrative tasks, such as scheduling appointments, answering phone calls, and responding to patient inquiries.

Requirements:

  • High School Diploma or Equivalent: A high school diploma or equivalent is required for this role.
  • Excellent Communication Skills: Strong verbal and written communication skills are essential for this position, as you will be interacting with patients, providers, and other staff members on a daily basis.
  • Basic Computer Skills: Proficiency in using basic office equipment, such as multiline phone systems and printers, is required.

What We Offer:

  • Competitive Compensation and Benefits: Covenant Physician Partners offers a comprehensive benefits package, including medical, dental, and vision insurance, as well as a 401(k) plan with company match.
  • Opportunities for Growth and Development: We offer ongoing training and development opportunities to help you grow in your career and advance within the company.
  • Collaborative and Supportive Work Environment: Our team is dedicated to providing exceptional patient care and support, and we are looking for like-minded individuals to join our team.


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