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Front Desk Receptionist

2 months ago

Annapolis, Maryland, United States GoldLeaf Full time
Job Title: Front Desk Receptionist

Location:

Annapolis

Job Type: Full-time

Pay: $20.00 per hour

Benefits:

  • Medical
  • Dental
  • Vision
  • Voluntary Short-Term Disability
  • Voluntary Long-Term Disability
  • Voluntary Life Insurance
  • HSA
  • ZayZoon (Early access to earned wages)

Job Summary:

GOLDLEAF is seeking a friendly, personable, and outgoing individual to fill the role of Front Desk Receptionist at our Annapolis Cannabis Dispensary. The ideal candidate will excel in providing exceptional customer service while maintaining a high level of professionalism.

Requirements:

  • High school diploma or equivalent (Required)
  • Must be at least 21 years old
  • Successful completion of a criminal background check
  • 1-2 years of demonstrated experience in customer service and/or sales in a fast-paced, demanding retail environment
  • Positive attitude and ability to thrive in high-volume sales settings
  • Proven success working with diverse personality types
  • Excellent communication and interpersonal skills, with the ability to proactively engage with customers and staff
  • Organized, flexible, and a team player
  • Strong attention to detail

Responsibilities:

  • Greet and welcome patients and customers, providing a positive first impression of the organization
  • Use multiple computer screens to check in new patients, verify their identity, and adhere to HIPAA regulations
  • Distribute appropriate paperwork upon patient arrival and follow all check-in procedures
  • Demonstrate organizational skills and manage multiple tasks in a fast-paced environment, prioritizing responsibilities effectively
  • Ensure meticulous attention to detail when entering patient information and collecting data
  • Communicate clearly and maintain professionalism in a dynamic environment
  • Direct guests to appropriate areas and ensure the waiting area is clean and inviting
  • Monitor and maintain restrooms, replenishing items as needed
  • Manage inventory, including ordering, receiving, stocking, and distributing office supplies
  • Assist with other tasks as assigned by management

GOLDLEAF is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.