Current jobs related to Front Desk Representative - Annapolis, Maryland - HEI Hotels and Resorts

  • Front Desk Representative

    3 weeks ago

    Annapolis, Maryland, United States GOLDLEAF Full time

    {"h1": "Front Desk Receptionist Job Description", "p": "At GOLDLEAF, we are seeking a dynamic and personable Front Desk Receptionist to join our Annapolis team. This role is essential in creating a positive first impression for our clients and ensuring smooth operations at our front desk.", "ul": [{"li": "Greet and welcome patients and customers, setting a...

  • Front Desk Representative

    2 weeks ago

    Annapolis, Maryland, United States The Westin Annapolis Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Front Desk Agent to join our team at The Westin Annapolis. As a Front Desk Agent, you will be responsible for providing exceptional service to our guests, ensuring a seamless and enjoyable experience from arrival to departure.Key ResponsibilitiesGreet guests warmly and efficiently, using a...

  • Hotel Front Desk Representative

    3 weeks ago

    Annapolis, Maryland, United States DoubleTree by Hilton Hotel Annapolis Full time

    Hotel Front Desk Agent Job DescriptionWe are seeking a highly skilled and professional Hotel Front Desk Agent to join our team at DoubleTree by Hilton Hotel Annapolis. As a key member of our front office team, you will be responsible for delivering exceptional guest experiences and ensuring seamless check-in and check-out processes.Key...

  • Front Desk Representative

    2 weeks ago

    Annapolis, Maryland, United States The Westin Annapolis Full time

    About The Westin AnnapolisWe are a welcoming hotel located in the heart of downtown Annapolis, offering a unique blend of comfort and convenience. Our team is dedicated to providing exceptional service to our guests, and we are seeking a skilled Front Desk Agent to join our team.ResponsibilitiesProvide a warm and friendly welcome to our guests, ensuring a...

  • Front Desk Representative

    6 days ago

    Annapolis, Maryland, United States The Westin Annapolis Full time

    About The Westin AnnapolisThe Westin Annapolis is a downtown hotel with a welcoming atmosphere that invites guests to visit, enjoy, and stay awhile. We offer great team member incentives, such as free employee meals and provided uniforms, as well as our convenient location to local attractions. Our hotel is a great place to work with a family-friendly...

  • Front Desk Representative

    1 month ago

    Annapolis, Maryland, United States Westin Annapolis Full time

    About UsThe Westin Annapolis is a downtown hotel with a welcoming atmosphere, offering great team member incentives such as free employee meals and convenient location to local attractions. We strive to create a family-friendly environment that allows our team to work hard and have fun.Job SummaryWe are seeking a skilled Front Desk Agent to assist guests...

  • Hotel Front Desk Representative

    2 weeks ago

    Annapolis, Maryland, United States DoubleTree by Hilton Hotel Annapolis Full time

    We are seeking a highly skilled and professional Hotel Front Desk Agent to provide exceptional service to our guests at DoubleTree by Hilton Hotel Annapolis.The ideal candidate will possess excellent communication skills, a strong work ethic, and a commitment to delivering outstanding guest experiences.Key Responsibilities:Manage incoming calls, online and...

  • Front Desk Coordinator

    3 weeks ago

    Annapolis, Maryland, United States GoldLeaf Full time

    Job Title: Front Desk ReceptionistLocation: Annapolis, MDJob Type: Full-TimePay: $20.00-20.00 per hourBenefits:Comprehensive Medical, Dental, and Vision InsuranceVoluntary Short-Term and Long-Term Disability InsuranceVoluntary Life InsuranceHealth Savings Account (HSA)ZayZoon (Early Access to Earned Wages)Employee DiscountEmployee Recognition ProgramAbout...

  • Front Desk Receptionist

    4 weeks ago

    Annapolis, Maryland, United States GoldLeaf Full time

    Job Title: Front Desk ReceptionistGOLDLEAF is seeking a highly skilled and experienced Front Desk Receptionist to join our Annapolis Cannabis Dispensary team. As a Front Desk Receptionist, you will be the first point of contact for patients and customers, providing exceptional customer service and ensuring a positive experience for all...

  • Front Desk Associate

    2 months ago

    Annapolis, Maryland, United States Navy Exchange Full time

    Job Summary:Serves as the primary point of contact with guests at a Navy Exchange property, handling all stages of their stay, including special requests and resolving issues that may arise. Responsible for front desk operations, lobby appearance, guest service-related office operations, and the safety, security, and privacy of all guests.Duties and...

  • Front Desk Receptionist

    1 month ago

    Annapolis, Maryland, United States GOLDLEAF Full time

    Job Title: Front Desk ReceptionistWe are seeking a highly skilled and experienced Front Desk Receptionist to join our team at GOLDLEAF in Annapolis. As a Front Desk Receptionist, you will be responsible for providing exceptional customer service to patients and customers, while maintaining a high level of professionalism.Key Responsibilities:Greet and...

  • Front Desk Receptionist

    1 month ago

    Annapolis, Maryland, United States GOLDLEAF Full time

    Job Title: Front Desk ReceptionistWe are seeking a highly skilled and experienced Front Desk Receptionist to join our team at GOLDLEAF in Annapolis. As a Front Desk Receptionist, you will be responsible for providing exceptional customer service to patients and customers, while maintaining a high level of professionalism and organization.Key...

  • Hotel Front Desk Representative

    2 weeks ago

    Annapolis, Maryland, United States DoubleTree by Hilton Hotel Annapolis Full time

    Job OverviewWe're seeking a skilled Hotel Front Desk Agent to provide exceptional service to our guests. As a key member of our team, you'll be responsible for welcoming guests, managing their information, and ensuring a smooth stay with us.The ideal candidate will possess excellent communication skills, a strong work ethic, and a commitment to guest...

  • Medical Front Desk Coordinator

    2 weeks ago

    Annapolis, Maryland, United States TEKsystems Full time

    Job Summary:We are seeking a highly skilled Medical Front Desk Coordinator to join our team at TEKsystems in Annapolis, MD. As a key member of our front office team, you will be responsible for providing exceptional patient care and administrative support to our healthcare professionals.Key Responsibilities:* Greet patients and visitors, manage front desk...

  • Front Desk Dental Receptionist

    2 weeks ago

    Annapolis, Maryland, United States Chambers Family Dentistry Full time

    Front Desk Dental ReceptionistWe are seeking a reliable and organized individual to join our front desk staff at Chambers Family Dentistry.Key Responsibilities:Under the supervision of the office manager, the dental receptionist is responsible for the connection between the clinical staff and patients.Answer phones, greet and schedule patients, update...

  • Front Desk Associate

    2 weeks ago

    Annapolis, Maryland, United States GoldLeaf Full time

    Job Title: Front Desk ReceptionistLocation: Annapolis, MDJob Type: Full-TimePay: $ per hourBenefits:Comprehensive Medical, Dental, and Vision InsuranceVoluntary Short-Term and Long-Term Disability InsuranceVoluntary Life InsuranceHealth Savings Account (HSA)ZayZoon (Early Access to Earned Wages)Employee DiscountEmployee Recognition ProgramAbout...

  • Front Desk Ambassador

    2 weeks ago

    Annapolis, Maryland, United States Schulte Companies Full time

    Schulte Companies seeks a skilled Front Desk Ambassador to provide exceptional customer service and support. Key responsibilities include greeting guests, handling inquiries and complaints, processing reservations and check-ins, and maintaining the cleanliness and organization of lobby and common areas. The ideal candidate will promote hotel amenities and...

  • Front Desk Patient Experience Ambassador

    3 weeks ago

    Annapolis, Maryland, United States Anne Arundel Urology PA Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Front Desk Patient Experience Ambassador to join our team at Anne Arundel Urology PA. As a key member of our front office staff, you will be responsible for providing exceptional patient care and ensuring a positive experience for our patients and their families.Key ResponsibilitiesProvide...

  • Front Desk Associate

    7 days ago

    Annapolis, Maryland, United States Hampton Inn & Suites Annapolis Full time

    Job SummaryWe are seeking a highly skilled and friendly Guest Service Agent to join our team at Hampton Inn & Suites Annapolis.The ideal candidate will have excellent communication skills, a strong ability to multitask, and a passion for delivering exceptional guest experiences.Key Responsibilities:Provide warm and welcoming greetings to guests, ensuring a...

  • Front Desk Representative

    3 weeks ago

    Annapolis, Maryland, United States Westin Annapolis Full time

    About UsThe Westin Annapolis is a downtown hotel that offers a welcoming atmosphere for its guests. Our team is dedicated to providing exceptional service and ensuring a memorable stay.ResponsibilitiesGreet guests with a friendly and sincere welcome, using a positive and clear speaking voice.Complete the registration process by inputting and retrieving...

Front Desk Representative

2 months ago

Annapolis, Maryland, United States HEI Hotels and Resorts Full time
About Us

The Westin Annapolis is a premier downtown hotel that offers a welcoming atmosphere and exceptional service to its guests. Our team is dedicated to providing a unique and memorable experience for all who visit us.

Job Summary

We are seeking a highly skilled and customer-focused Front Desk Representative to join our team. As a Front Desk Representative, you will be responsible for providing exceptional service to our guests, handling check-in and check-out procedures, and ensuring that all guests have a positive experience during their stay.

Responsibilities
  • Greet guests immediately with a friendly and sincere welcome, using a positive and clear speaking voice.
  • Use a computer system to complete the registration process, confirming pertinent information and promoting HEI Hotels and Resorts and brand marketing programs.
  • Make appropriate selections of rooms based on guest needs, code electronic keys, and provide welcome folders containing room keys, certificates, coupons, and refreshment center keys as appropriate.
  • Verify and imprint credit cards for authorization using electronic acceptance methods, handle cash, make change, and balance an assigned house bank.
  • Accept and record vouchers, traveler's checks, and other forms of payment, convert foreign currency at current posted rates, and post charges to guest rooms and house accounts using the computer.
  • Promptly answer the telephone using positive and clear communication, input messages into the computer, retrieve messages, and communicate the content to the guest.
  • Retrieve mail, small packages, and facsimiles for customers as requested, close guest accounts at time of check-out, and ascertain satisfaction.
  • Field guest complaints, conducting thorough research to develop the most effective solutions and negotiate results, listen and extend assistance to resolve problems such as price conflicts, insufficient heating or air conditioning, etc.
  • Remain calm and alert, especially during emergency situations and heavy hotel activity, plan and implement detailed steps using experienced judgment and discretion.
  • Comply with attendance rules and be available to work on a regular basis, perform any other job-related duties as assigned.
Qualifications
  • High school diploma or equivalent required, and college degree preferred.
  • Hotel experience preferred.
  • Considerable skill in the use of a calculator to prepare moderately complex mathematical calculations without error.
  • Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact, and diplomacy to defuse anger, collect accurate information, and resolve conflicts.
  • Ability to stand and move throughout the front office and continuously perform essential job functions.
  • Ability to access and accurately input information using a moderately complex computer system.
  • Ability to observe and detect signs of emergency situations.
  • Ability to establish and maintain effective working relationships with associates, customers, and patrons.
  • Effective verbal and written communication skills, ability to adapt communication style to suit different audiences.
Benefits

HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental, and financial wellness, creating value in your most important investment - you

We offer competitive Medical and Dental programs through Anthem Blue Cross Blue Shield, Vision insurance programs through EyeMed, Vacation, Sick, and Holiday programs, pet insurance through the ASPCA, and a wide array of coverage, including Supplemental, Spousal, and Child Life insurance, as well as Short and Long-Term Disability plans.

We also offer a 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs.

Work today, get paid today We proudly partner with DailyPay, a voluntary benefit that allows our associates access to their earnings when they want them.

Equal Opportunity Employer

HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Applicants with arrest or Conviction records will be considered for Employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers, the San Francisco Fair Chance Ordinance, and the California Fair Chance Act.